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Holding everyone's reviews to a standads

I think it's time we begin allowing other local guides to rebut other reviews. Not to turn the reviews into a public debate forum, but I grow tired of the ever increasing amount of 1-star reviews left with zero justification. On top of this, there are many instances where reviews are blatantly manufactured.

 

Is there a way to report profiles for abuse? Is there a way to report reviews for integrity? I've just recently read a review by a local guide proclaiming "Stopped in. They saw me. Slammed door to hide what they were doing. Place seems shady. Probably normal biker shady behavior. My $$$ walked away. Shady business shouldn't be more important than actual business or else it's monkey business. Use this info as you see fit. " yes, this is a real review. I know the business well, and it has very good reviews from other customers. 

This is one among many I would label as highly questionable, and dishonest. Not only that, it is not necessarily a review, but merely their own ranting. 

 

What can be done to combat this behavior that is not constructive whatsoever. 

 

5 Comments
Connect Moderator

Hello @CoupDeGrace you can report users by tagging a Google moderator in your post (@ + moderator name), then he or she will send you a PM with further instructions.

Check out LetsGuide Podcast | #LGCTM | Please always @Mention me so I see your reply
Level 4

@JanVanHaver thanks for the response. Where do I locate a list of moderators? Maybe this is better navigated on a computer, but I don't have access at the moment. 

Connect Moderator
Check out LetsGuide Podcast | #LGCTM | Please always @Mention me so I see your reply
Google Moderator

Hello @CoupDeGrace,

 

Thank you for sharing!, to keep Connect organized I would like to let you know that I am relabeling your idea to Google Maps, since what you shared is related to reviews on Google Maps. 

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Former Google Contributor
Status changed to: Closed

Hi @CoupDeGrace,

 

Thanks for sharing your concerns with us!

 

Regarding your idea, you may check further in the related post, How to identify and report fraud on Google Maps.

 

That being said, in case you may spot any Local Guides that are infringing the Local Guides rules, do feel free to check from the link mentioned in the sentence above.

 

For the moment, due to further inactivity, the status of the post would be changed accordingly.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator.
Thank you!