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Flag users

Hello everyone.

 

Sometimes I explore profiles of Google Maps users and find lots of unacceptable reviews.

At this moment we could only report reviews one by one but it takes too much time.

I suggest LG developers team add "flag" button to all users profile that allow us to send report on whole profile not only one review.

From Saint Petersburg with ♥ | Russia Local Guides Russian Language Thread

10 Comments

This is a really good idea @Ale5ander.
I have thought of just the same since I have been hard at checking out the latest rewievs and added pictures in my hometown.

Andréas S. Eriksson
Former Google Contributor
Status changed to: Voting open

Hi @Ale5ander,

 

I just want to inform you that if you think that a Local Guide is a spammer you can report him/her. You can find more information in this topic How to identify and report fraud on Google MapsOtherwise you can only report a specific review by clicking on (...) on the upper right part of the review and click on report review.

 

The business owner can also flag the innaprovieted review by following the steps on the article Flag inappropriate reviews or can also reach out to the Google My Business Help for some additional inquiries.

 

Due to the high volume of private messages, Google Moderators do not read or respond to them. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

@FelipePK: I have used the reporting system 4 times and the users have not been affected in any way. They still spam rewievs in my city and other places. Only a few of around 100 pictures I have reported of not beeing from that precise place have been deleted. The report system does not work well.

Here in Sweden not many shop owners knows about the reviews and they are not registered as shopowners on Maps so how can they report? The reports are often done by us who are active users on LG.
Google should do a better job telling shop owners about the possibility to register as shop owners on Maps.

Andréas S. Eriksson
Former Google Contributor

Hi @Andréas_S_Eriksson

 

I will ask you to repot this Local Guide once again and we will investigate. Please check the informed topic for more information. 

Due to the high volume of private messages, Google Moderators do not read or respond to them. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Level 10

@FelipePK I don't know why but I can't open "Want to report a Local Guide" topic. It's forbidden for me.

From Saint Petersburg with ♥ | Russia Local Guides Russian Language Thread

Former Google Contributor

Hi @Ale5ander,

 

Please try to access this link How to identify and report fraud on Google Maps or try to search in the community for the title of the post. 😉 

Due to the high volume of private messages, Google Moderators do not read or respond to them. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Level 7

@FelipePK
Your link to topic "Want to report a Local Guide?" is below "Connect-Moderator-Discussion" and so it is not accessible for most of us. If there is something useful for us local guides in that topic, it might be a good idea to copy it in a more public place, thanks. But I can understand if not everbody should be able to report other local guides and that this report option is for moderators only.

Level 10
Former Google Contributor

Hey @Florian,

 

Thanks for the head up. I've already corrected the links, you can check them out if you want. 😉 

Due to the high volume of private messages, Google Moderators do not read or respond to them. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Google Moderator
Status changed to: Closed

Hello @Ale5ander,

 

We would like to thank you for your idea, but we did not manage to implement it in time. According to our Idea Exchange policies we are going to close your idea.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!