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Dislike Button and Filter

I was going through many reviews on the hospitals, where even I have gone for treatment. When I read the reviews most of them seemed to be just for the sake of writing a line or two. In my opinion I think we should be able to 

  1. Dislike a review
  2. Give our opinion on the ones which are sort of irrelavant
  3. Filter tab should be there to sort the worst and the best to come to a conclusion

I was amazed to read that the hospital staff will insist on giving the review and unless you do that they will not settle the final bill. This is utter disappointment and I guess the reviews in healthcare sector has to be as genuine as possible.

 

9 Comments
Anonymous
Not applicable

This may have merit, but has a wider application than just reviews.

 

Quora (https://www.quora.com/) has a system similar to what you are proposing, but it's called upvoting and downvoting. If a repsonse is downvoted enough it apparently flags it to the moderators of the forum as well.

 

Perhaps the idea should be proposed to harmonize "likes", "kudos" or any other terminology that in essence is a favorable or unfavorable vote to something like Upvote/Downvote. I would suspect  "dislike" may have connotations that are too negative to be acceptable though. There may be other language solutions if Upvote/Downvote is deemed to infringe on another systems language methodology.

Level 8

 

I think there's a wide margin for abuse of such a system. It's not difficult to imagine that "hardcore fans" or the owner/staff of a particular place may gang up and downvote any critical review of the place, regardless of its validity. There may also be downvotes that are motivated by poor grammar, race, political affiliations or other factors not directly relevant to the helpfulness/validity of the review itself.

 

Perhaps a better option is to implement a new algorithm for the review system that automatically de-values short reviews and pushes those to the bottom of the list, i.e. won't show up as the first 10 reviews that you see.

3D photos — Cross-eyed Viewing (Stereoscopic and Anaglyph to come later, if there is interest)
Anonymous
Not applicable

Hi @VincentꙪ,

 

It's not a question of devaluing a review and/or where they appear, nor the star rating. You can't mess with either of those. It's a system that allows the reader to say whether they liked a review or not. At the moment its a one way street.

 

Just consider this forum for example. In many of the Topics you can give Kudos - someone likes the post. But it is all one way. There is no mechanism to say that you didn't like it. It's either thumbs up or...nothing.  And there are a lot of companies and systems that do allow you to give a post/article/whatever a thumbs down as well as neutral or thumbs up.  

 

Could it be abused? Yes. Would it be worse than not being able to express a negative opinion? I don't think so. However, my unscientific observation is that  far more systems and sites allow both thumbs up/thumbs down voting than Google with thumbs up only.

Level 8

I sort of get your point, but I don't understand what the end goal is, neither in the review case nor the forum case.

 

A downvote does not directly indicate to the writer nor the reader what the problem is. Was the review too long, too short, too much detail, not enough detail, biased, misunderstanding, factually incorrect? There's no way to tell. The downvote would be uninformative. Plus, there's already a mechanism in place to flag abusive or otherwise problematic reviews.

 

In the forum, if you see something you don't agree with, posting some constructive criticism to start a meaningful discussion would do much more to help the community improve on whatever the issue is.

3D photos — Cross-eyed Viewing (Stereoscopic and Anaglyph to come later, if there is interest)
Anonymous
Not applicable

@VincentꙪ

 

What appeals to whom is variable, and has nothing to do with right or wrong. 

 

Check out https://www.quora.com/ if you would like to see an example of what I am referring too. Please check a question that has several answers/comments and review the voting. People occasioanlly do explain why they downvote something, but not explaining an upvote (kudo) could be argued to be just as vacant as not explaining a downvote. 

 

I suppose the current Google system cound be viewed as binary and no nuetrality, either you like it (Kudo) or hate it (no Kudo)!

 

 

 

Level 7

That's something I would look forward to. Thanks for this lovely suggestion. I hope they implement this.

Level 7

@RashmiM
@Anonymous

I proposed something similar in the Ideas Exchange when it first opened but I cannot locate it now and it was based on the fact that in amost every voting systems there are at least two options "yes" or "no" and in some cases "abstain" represents a third.

Unfortunately the strange way that this section of the forum is sorted I have not been able to locate it by simply scrolling through the list.

I could - of course - jump to it direct from the links on my profile but it was important to see if it was visible to others as well and so I decided to scroll through the list manually but to no avail.

If you are interested I will send you the link so that  you are free to incorporate any of the ideas which might be useful to you in your own  proposal.

I makes no difference  to me if the idea that I put forward gets votes or not just as long as one (or more) of us is able to get something broadly similar implemented.

As regards terminology, perhaps "agree" or "disagree" might be a possible alternative to "upvote" and "downvote".

...


■ "Quis custodiet ipsos custodes ?" ■ "Who watches the watchers ?" ■ the satirical poet, Juvenal ■ 1st century Rome ■
Anonymous
Not applicable

@RashmiM@aka_Rὁn,

 

The new forum is completely useless. Just look at the sub-categories now in Idea Exchange - "Perks" is the second on the list, and items like this are buried in "Other". And as noted by @aka_Rὁn,  good luck finding this or any other older post with the new tile system unless you have a link to it.  You can't vote on it if you can't find it.

 

But hey, an "Idea" in Perks to give all local guides free plane tickets is off to a flying start - 19 votes which is right up there in vote tally. "Good ideas float to the top", and it has to be immediate because after three new posts that tile goes off the start page which insures it becomes increasingly difficult and then impossible to see and vote on. 

 

The above IS the new system in a nutshell and no longer of interest to me. I choose not to use it anymore. 

 

 

Google Moderator
Status changed to: Closed

Hello @RashmiM,

 

We would like to thank you for your ideas, but we did not manage to implement it in time and according to our Idea Exchange policies we are going to need to close your idea.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!