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Different Identity for Home Delivery kitchen Vs Restaurants

Hi, 

Recently there are many Food - Home Delivery kitchens that have opened up in and around my area Mumbai city (India). On the map you can't really tell the difference if it's a delivery kitchen or a proper dining restaurant. I love visiting new restaurants and food joints so any new places like these pop up on the map, i try to explore, follow the location and visit the place. Because of this i have been facing this one issue, that many times these are not restaurants which are physically present on that location. These restaurants are small business which are operating from some residential area and can't be easily spotted. Only after checking on food apps reviews, you actually get to know that these are delivery kitchen's and not proper restaurants. May be these home delivery kitchens can be given a different icon for identification grouped under Type of Restaurant category. I think it will help many people as these small business don't advertise alot for public awareness.

Thanks! 

 

9 Comments
Former Google Contributor
Status changed to: Needs information

Hi @Ambreen,

Thank you for your idea.

 

We need more information to better understand what you’re suggesting. Can you share the specific things you’d like to see?

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Level 8

Hi @MashaPS

Thank you for reading my suggestion, basically i was trying to make a point that on the map it's difficult to spot the difference between food delivery kitchens for small business owners and complete dine in restaurants. For example - i saw a new place opened up in my area called Buddha Bowl  for healthy conscious food, it said that its a restaurant and there was not much information about it on the map so i followed the map and tracked the location, where i found that this place was a delivery kitchen for online food ordering and not a dine in restaurant where you could sit and enjoy a meal. Similarly there are many more places which have opened up under restaurant category but are online food delivery kitchens - for example Night Owl Restaurant. Hence i was suggesting that these places have a home delivery icon or tag which says that these are online delivery kitchens so that people don't feel cheated following the location where these restaurants are not physically visible and operate from indoor location.

Thanks again hope this information helps 🙂

Connect Moderator

Hello @Ambreen, under the current guidelines those business should not even be on Google Maps, as there is no physical location open for the general public. 

 

In my personal view, however, I do think your proposal makes perfect sense, as I have been trying for quite a while to point out that those current guidelines should be reviewed.

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Level 8

 Hi @JanVanHaver

Thank you so much for sharing the informative post, it really makes sense.

In my request, some of these delivery kitchen's are very popular on social media and even on local food apps, so i wouldn't suggest them to be totally out of the map, but there should definitely be like a sub category or listing which clearly shows them as online food delivery chains without an address. Also business verification process should be guided by - may be local guides meet up teams - where local guides go and review new business in groups. I would definitely recommend removal of business which are suspicious or may be even illegal for example Prada Store Mumbai  this obviously looks like a fake brand store. May be these list of suspicious stores can be shared by local authorities to consider their business verification without involving Google local guides as it could be something which could be a threat. 

Thanks again for sharing 🙂  

Former Google Contributor
Status changed to: Voting open

Hi @Ambreen,

Thank you for the additional information provided.

 

Now your idea is open and other Local Guides may vote and show their support to it.

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Level 8

Hi @MashaPS

Thank you dear for acknowledging my request 🙂

Mostrar de forma separada restaurante con entrega a domicilio

Former Google Contributor

Hi @wDestinosMexico,

 

Thanks for the suggestion! : ]

 

I just wanted to let you know, that there would be another post with similar idea, Different Identity for Home Delivery kitchen Vs Restaurants.

 

You may proceed to check the regarded post, as in order to make it more convenient, your post would be relocated there, as well.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator.
Thank you!
Google Moderator
Status changed to: Closed

Hello @Ambreen,

 

We would like to thank you for your idea, but we did not manage to implement it in time. According to our Idea Exchange policies we are going to close your idea.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!