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Adding an additional phone number for a business on Google Maps.

  • When putting in a new business maybe Google Maps could have two phone number slots because some emergency services have two phone numbers, one is the official phone number and the other phone number is for emergencies

28 Comments
Former Google Contributor
Status changed to: Needs information

Hi @Tomo916,

 

Thanks for reaching out.

 

For the moment, you may additionally check in the Google My Business forum.

 

It would be even better if you could elaborate a bit more, would you inquiry be about adding a missing place or it is about a business?

 

I have decided to do a bit of correction of the title, so that other Local Guides would be understand the idea even better.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator.
Thank you!

Sometimes,we see that phone number listed is wrong or not reachable so in that case,we can contact via email provided and it will also help businesses to get potential customers.Adding multiple phone numbers will also help if other number is not reachable and we see that most of the shops have landline numbers in India,so we can add both landline and mobile number.

 

Thanks

Former Google Contributor

Hi @KunalGoyal000,

 

Thanks for sharing with us.

 

Quite an interesting example you have included, as it is really close to Adding an additional phone number for a business on Google Maps.

 

Follow up to that, for convenience, I have moved both idea in one place.

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Thank you!
Level 8

I would like to suggest an option for Business on Google Maps to have an extra tab for secondary phone number in case that point of interest has another number they can be reached on.

 

Thanks.

I think this is good idea @Tula!  And it Ukraine where there are two main mobile operators and call between them is not cheap, it is always an advantage for a business to have 2 numbers, because people just will not call you.

Sumy, Ukraine.
Level 8

Very nice idea @Tula , 

 

I usually have this issue, when a place already have a number of phone lines, it wasn't easy to choose which one to use!

 

Totally Support this idea...

Join our Egypt Local Guides Community - https://www.facebook.com/groups/egyptgooglelocalguides/
Former Google Contributor

Hi @Tula,

 

Much appreciated for sharing with us.

 

I happen to notice, that the topic Adding an additional phone number for a business on Google Maps. actually resembles to your idea.

 

For further convenience, I have moved the two posts in one place.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator.
Thank you!
Level 5

I have been a local contributer for a while and I wish to apply new features in the app(Google Map). I would like to add a feature with collaboration between the government so that it becomes easy for the travelers to communicate with the government tourism department. Which helps the community to get direct communication with the government and get a clear idea even if they are traveling in a remote area. So I wish to add a feature which provides phone number of(Information desk) tourism department of the government from place to place.

Level 7

In some countries, there's a lot of network problem. This poor network can affect the communication sometimes, where by numbers becomes unreachable.

 

Business in some of this countries uses more than one phone number from different network providers so as to improve their customers to get in touch with them when the first number don't connect

 

So i suggest for Google team to make it possible for addition of more than one mobile numbers. It might be Ok for some countries for Google maps to have one contact number due to network availability and Highspeed internet.

 

Hope you come to a solution and keep doing the good works #GoogleTeam #Swanprincz #YusufAhmed

Ahmed Yusuf
Level 6

Dear team , 

My name is ashish . I'm new to connect. How can i add multiple contact to single place . If we could add multiple contact to single place it would be helpful to the people