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Add an option to merge duplicate businness listings

We are still encountering duplicate business listings. And the only solutions available as of this moment is to report it on Google Maps. For me, the current process of reporting duplicate business is not accurate because we are just choosing the duplicate option on the report without identifying the original place. A Local Guide can accidentally report as duplicate the original business list. The only way to prevent losing the original place is to have an option to merge or at least identify which one is the original. Merging two business listings can also help keeping all uploaded photos and videos. Local Guide and Google Maps Team  should take an extra care the files that we are sharing. We don't want to lose points because the business where we uploaded photos was removed due to duplicate report. 

10 Comments
Level 9

Hi team, 

I've seen lots of duplicate listings on google map and reported many listings to merge but no luck. We need a proper way to merge duplicates. Before seven months ago I had reported more than 8 listings for a one POI and still waiting for update.

Thank you 

Google Maps and Chrome Product Expert.

Always use @ before name to tag anyone on the Connect.
Level 8

 

Merging of POIs is like going down an one way road - there is no comming back.  Thus I can understand why the actual Merging is restricted to Google's Team only, while we LGs can only report it.

 

However, there should be more transparency on the progress.

 

For me, I reported many since the option is made available to us, but never notice one of them being handled by Google.

 

 

Level 7

I go with @JedR 's idea.I have suggested this idea previously but no action has been taken till now. Hi @Atsukot  @TraciC ☺ Take a note of this. This shall be made possible. Eg

A & B are 2 places to be merged. Then all photos and reviews shall be merged. After that In case of merging phone numbers, if both are same, no problem. if different, a question may be asked as "Which number would u like to suggest" and 3 options may be given as

 

i) xxxxxx (phone num in location

A)

 

ii) yyyyyy(Phone num in location B)

 

iii) Suggest a different number.

 

The user may select any of these three options. 

Same while in case of website, locality etc.. 

Why we are insisting this is, I have seen 3 entries for single place. Some have even seen 9 🙃.

Hope this would be helpful. ☺

Level 9

@LogeshKumar thank you for adding those details. we need more votes! 

Level 10

 

@JedR I strongly support this - Must Feature!!! Duplicate was an issue and many times I tried to flag the same. But if the place has more reviews and photos under the same, its almost impossible to get the same updated as duplicates and get it merged. So should be possibile to mark a place as 'Duplicate' to 'Original Place'. All which @LogeshKumar suggested further helps to treat the same better without loosing the reviews and photos.

Level 9

@Fahid yes sir. We need more votes. Thank you for supporting this feature request. 

Former Google Contributor

Hi @deepakjhic. Your idea is very similar to this other one, so I'm merging both.

Local Guides Community Program Manager
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Googler
Status changed to: Closed

Hi @JedR. We are marking your idea as closed as the team has made improvements to the process which does merge contributions. Thank you. 


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Level 9

Thanks for the update @TraciC! I can now see those changes and we are enjoying it. 

Googler

That's what we love to hear, @JedR !


Note: Due to the volume of private messages Googlers receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!.