My Local Guides account has been suspended 2 times and reinstated 2 times now, still without any explanation as to why it was suspended. Is there a way to find out? Is this a system glitch? Or If there’s a post/photo/review/tag, etc that I need to delete or correct, I’m happy to do that, or if my account was hacked, I can update it.
This is very troubling why my account was randomly suspended 2 times. First time was before May 2019, then reinstated June 2, 2019. Then I noticed it was suspended again July 24, 2019, and I have barely even logged in or used it since the 1st suspension. So there’s nothing new I could have added that caused it to be suspended again. It was reinstated today, August 14, 2019.
Local Guides: “You’ve been removed from the program for violating our program rules or Maps contribution policy but we cannot give specific details on the investigation. We will look into your case again and will be in touch within 3 weeks after an investigation of your contributions. If you do not hear from us within this time period, we are not able to restore your account. For further information about the Local Guides program, please refer to our help center and program rules. Best regards, The Local Guides Team”
Local Guides: "Google Maps team is constantly checking the quality of the Maps, and your account was temporarily suspended. Your account is unsuspended now, so please follow these instructions to reactivate your account:
Once you’ve signed up for Local Guides
3) Visit https://www.localguidesconnect.com/
4) Click on the grey icon in the top right corner to log-in with your email address.
Please note that It may take 2-3 days for your contribution to be restored.
Apologies for the inconvenience! Please let us know if you have any issues or questions."
Mohon untuk segera menutup akun ini, karena dalam program Connect tidak diperkenankan untuk memiliki dua akun, karena hal tersebut melanggar peraturan program kami.
Prosedur yang dapat kamu ikuti dalam hal ini untuk menjangkau tim kami adalah dengan menuliskan @localguides di Twitter atau Facebook wall kami, dan informasikan kepada kami bahwa akun kamu telah diblokir dan kami akan menindaklanjutinya melalui pesan pribadi disana. Tahapan ini kami sarankan untuk dilakukan untuk menghindari pembuatan akun kedua.
Maka dari itu saya sarankan untuk melaporkan permasalahan ini melalui akun sosial media kamu, dan kemudian tim kami akan menindaklanjutinya melalui pesan pribadi di sosial media yang kamu gunakan untuk laporan ini.
Kamu dapat meninjau progress ini melalui sosial media, karena tim kami akan membantu kamu melalui hal ini disana baik Twitter maupun Facebook.
Karena dengan adanya akun kedua ini, akan menimbulkan pelanggaran baru yang akan menyulitkan investigasi kami untuk mengembalikan akun kamu, jika memang tidak ditemukan pelanggaran karena memiliki dua akun merupakan pelanggaran peraturan program kami.
My husband’s account has been suspended suddenly! We don’t know why? His account is clear he always been carfull to don’t do any thing wrong. Could you please check it quickly because he needs to submit the application.
"If you think you may have been wrongfully removed from the program and your account hasn’t been reinstated for more than 10 days, don’t create a new account to post on Connect. (That’s against our program rules, too.)
Instead, mention @localguides on Twitter or write a comment on our Facebook page letting us know you’ve been banned. Whichever one you choose, be sure to provide us with your Google Maps profile URL so we can look into it. It can take up to three weeks to investigate banned accounts, so please be patient. Our team will reach out privately as soon as we have an update."
For your privacy, please edit your post, removing the contact informations in there. The team will not use this post to contact you.
I have a problem, my gmail account [REDACTED]. I have contributed a lot to google maps, esiting, adding places, adding missing info etc.
I was at level 10. But now I cant see my level, only mu contribution number 10000 is being shown. Why? Am i being closed out of google.local guide program? I want to continue and contribute as a google local guide. My account is suspended. plz help
"If you think you may have been wrongfully removed from the program and your account hasn’t been reinstated for more than 10 days, don’t create a new account to post on Connect. (That’s against our program rules, too.)
Instead, mention @localguides on Twitter or write a comment on our Facebook page letting us know you’ve been banned. Whichever one you choose, be sure to provide us with your Google Maps profile URL so we can look into it. It can take up to three weeks to investigate banned accounts, so please be patient. Our team will reach out privately as soon as we have an update."
For your privacy, please edit your post, removing the contact informations in there. The team will not use this post to contact you.
Close this account now. Having two accounts is against the program rules
Hello @chadindiana , I’m not sure it will be of any help to you, as you are L10 yourself, but a while ago I have made a podcast episode that tries to dig a bit deeper into the reasons why accounts get suspended. You can find it here:
We use filters to comb through content and look for anything that shouldn’t be on the Map. This of course lead to accounts being suspended and unfortunately sometimes it can be by accident, which may have happened in your situation. We are really sorry for any inconvenience caused and we would like to thank you for your understanding.
Sebelumnya kami mohon maaf atas ketidaknyamanannya.
Saya melihat bahwa akun kamu sekarang sudah aktif dan kami sangat senang kamu dapat bergabung kembali dalam program kami. Terkait hal ini pastikan saat berbagi kontribusi di Google Maps untuk mengikuti Kebijakan Kontribusi Google Maps.
