As a CEO of a SEO agency, I many times experienced the benefits of the Google review & rating system for business owner. Daily I help people to grow their businesses by using Google services. I introduce them Google solutions and all the opportunities they easily can have using it. I am not supporting fake reviews and ratings, it can easily destroy the business reputation and don’t generate the rare potential of analyzing customers behaviors to improve services. Instead of using fakes, I love to give customers different ideas how to encourage customers to give a fair feedback over the Google My Business / Google Maps platform.
As an active Local Guide I love to share my experience with Google and the whole world. I think that the swarm intelligence, which I am a part of, effectively helps businesses to increase and optimize their services and help customers to find the best offer in their local area.