I got a mail in which he said I earned a pair of socks and then, I placed order on 11 April 2021 but I haven’t received confirmation mail by google. He said, I got a confirmation mail within a hour as you can see in this screenshot please help me…
@ MashaPS ,I have redeemed my local guide reward and place the order but I not get any confirmation mail , please someone help me about this .
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Hi @iankitdabas ,
Thanks for reaching out to us!
If you redeemed your code successfully, you socks should be on their way! Sometimes there might be a delay in receiving a confirmation email, but you shouldn’t be worry about it as this shouldn’t affect the delivery. If you don’t receive your socks within the deadline, feel free to contact us again so we can assist further.
P.S.: I removed the screenshot as your email address appeared. We consider this personal information and we do not recommend sharing it here, as the forum is public. I also wanted to let you know that I will move your post to a separate thread on our How-tos board and I will accept my comment as a solution so it has a better visibility and fellow Local Guides can consider the provided information.
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@Bobiisha Okay mam thankyou
I Had Ordered The Pair Of one Shocks Those item are getting by Google a special Perk For Local guider But I ordered And says me you get your order in 14 day’s But After a 1 year At This Time I Nothing get anything So That Represent Google Perk is Fake or nothing
Hi @mukundb150 ,
Thanks for reaching out to us!
Your socks are on their way, even though there might be a delay in receiving the confirmation email. If you don’t get me in the deadline, feel free to reach out again so we can assist further.
P.S.: I will merge your post to this ongoing thread, where the same subject is being discussed. Don’t forget that this is how we keep the forum organized.
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Hi @AbhayTiwari ,
Thanks for reaching out to us!
We are sorry to hear that you didn’t receive your special edition perk. Can you confirm if you redeemed successfully so we can assist further?
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I got a gift from Google few months ago and I have redeemed it but no received so apply for reorder and didn’t received confirmation mail about reorder also checked in spam box but didn’t received can any one help
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Hi @AyushRathore114 ,
Thanks for reaching out to us!
If you redeemed your code successfully, your special edition reward should be on it’s way. Feel free to reach out if you don’t get it in the mentioned delivery time.
Meanwhile, I will merge your post to this ongoing discussion, as they share the same topic. Have in mind that this is how we keep the forum organized.
I got a mail on 10/04/2021, in which I earned a special reward ( pair of socks). I redeem this and then, I placed the order. After that, I had to get mail for confirmation but I didn’t receive. However I received another mail, in which they said "you will soon be able to track your shipment " as you can see in this screenshot
.
Now, If I try to check my shipment then It’s show as you can see in this image
.
You said I receive my socks in 3 to 6 weeks But now, It’s been almost three and a half months. So, is their any chance to get my rewards and How much should I wait ?
here are some other screenshot may it’s helpful for you
[IMAGE REDACTED]
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I got a mail on 10/04/2021, in which I earned a special reward ( pair of socks). I redeem this and then, I placed the order. After that, I had to get mail for confirmation but I didn’t receive. However I received another mail, in which they said "you will soon be able to track your shipment " as you can see in this screenshot
.Now, If I try to check my shipment then It’s show as you can see in this image
.You said I receive my socks in 3 to 6 weeks But now, It’s been almost three and a half months. So, is their any chance to get my rewards and How much should I wait ?
here are some other screenshot may it’s helpful for you
[IMAGE REDACTED]
Hi @iankitdabas ,
Thanks for reaching out.
The team will contact you privately about your missing reward, so keep an email on your email inbox. In the meantime, I’ll merge this post and your other one about the missing socks to your original post about the reward to keep the conversation in one place.
Thank you.
Hi @iankitdabas ,
The team will get back to you when there’s more information about your reward, so don’t worry.
Please note that I redacted the screenshot from your comment for privacy reasons. We don’t encourage Local Guides to share theirs or someone else’s personal details publicly. Thank you!
@DeniGu I don’t think they will contact me it’s been 10 days. Please help me !
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Hi @iankitdabas ,
I want to assure you that the team is looking into this, but it might take some time. Your patience is really appreciated!
By the way, I redacted some of your previous comments to remove screenshots that contain your personal details. Thanks for your understanding!
Hello, three months ago i got mail in which they said “my special edition socks will be get in 6 weeks” but it’s been 3 months so please help me.
Hi @iankitdabas ,
I will forward this information to the responsible team so they can look into it. Since you already have communication with them, please feel free to send out email directly.
P.S.: I redacted your post for privacy reasons.
On 30th November I got a mail asking for my delivery address and I sent it. But after that, I have not received any reply from your team. It’s been 20 days. please help me
Hi @iankitdabas ,
Once there are news regarding your reward, you will be updated privately. Have mind that this might take some time. Thank you for your patience and understanding on this matter.