Why even after uploading the genuine details of our shop doesn’t get corrected with the faq ones?? How come one place show two different details and pin code for two different profile?? Even if we try to claim the profile the postcard doesn’t come because map contains wrong details including pin code, phone number, and area too. Plz help in correcting the details on map.
Hi @Sandeep_B
Sorry to say that you are writing to the wrong community. You should address your inquiry to the Google My Business Help Community
Addressing a question related to your business on the Local Guides Community is useless and against the Local Guides Program Terms and Conditions : “Organizations, brands, and businesses are not eligible for the Program.”
Please exit from the Local Guides Program following this link: https://maps.google.com/localguides/home/settings
Thanks for your reply and am quite aware that business page is already claimd but unfortunately post went to some other place,state or country we don’t know because out location contain all faq details, we are not alowed to edit address details before requesting for postcard for OTP.
People claim maps team update only genuine details but in our case its not so, address and phone number belongs to other area but pointer location is ours.
Even our other business location have the same issue with phone number of different STATE THAT TOO LAND LINE WITH STD CODE. person should read details before approving anything on maps, mobile numbers can lead to mistakes but not land line that need STD code of a state.
In India GMB don’t have on call support and through email God only know when we will get reply.