In the Google maps, I usually see and use the option to click on it "Your contribution " but it disappeared suddenly.
I could see all my contributions with viewers but now nothing and why?
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Hi dear @SunshineNY
After you are sure of your internet connection, please check again.
The issues about connectivity "no internet connection" error, has been fixed a few hours ago.
Best Regards
Rezgar
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@Rezgar thank you for replying but I still have the problem. This morning, I didn’t have it and even I answered some questions but suddenly I got this message like I don’t exist!!
Even, I click on “Contribute” it gives me this option only.
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Maybe you should update your Google Maps or your phone.
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@Heavina , thanks for your advice but my phone is new and regarding the Google maps!! I may try to it too.
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Hi @SunshineNY
Have you tried clearing the app data and cache through the settings and also browser history along with cookies?
Uninstalling and reinstalling the app is the next step.
If you are unable to get the “Your contributions” dashboard even after that, there is another workaround. You can open any of your past reviews & then click on your name. That would open up the “Your contributions” dashboard.
In any case, I am observing a lot of disturbances in the “Your contributions” details for the previous two weeks.
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@C_T , Thanks for your response. I even tried to open my account and the option to contribute disappeared and reviews numbers discreased also!!! It looks I am just a visitor in my account!!!
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It seems like all Moderators are in vacations 
. Even, one answer from any of them:thinking:
!!
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Hi @SunshineNY there has been some changes on Google map appearance. Click where it is written Your Profile you will see what you are looking for.
Look from screen short is this what you are talking about?
Even the background colour of your prifile has changed, from my opinion I think this is the new update unless there is a bug.
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@Raphael-Mahumane , Yes, this one and thanks. How can I contribute?
I clicked on it but I don’t have the option to contribute.
When I click Profile. I get this:
it means none of them. I can contribute!!
@SunshineNY what do you mean by contribute? By looking at your profile you are level 8 now, meaning that you know how to contribute or you have been contributing all along. The name did not change it still mean the same thing, the app might have been updated with new layout but still it does the same thing. Please be specific with your question so that you can get relevant answer. Thank you.
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@Raphael-Mahumane . I think, there is misunderstanding. I took 2 pictures to show you that the option “Contribute” doesn’t exist anymore in my page. If you go to your page to contribute your find the word “Your Contribution”. That part where usually you click on it and you write your review and you post your pictures right!!
Recently, it doesn’t exist for me anymore. Only, reviews, photos, edits and Q&A. Look at the picture below is a sample of my page on Google maps:
I say it again, in your page and all LG have "Your Contribution " not “Contribute”.
Eventhough, I click on the option “Contribute” and it gives me this page below:
No option to contribute or to post anything??? Where should I add my contributions??
Anyway! Thanks for your help and all Moderators are in vacations now.
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This is an update, we all have the same thing. You will notice that the background colour has changed on your profile, to contribute, just open google map as usual.
To do this, look at the top of your screen, where it is written share your experiance, slide back, to the left, you will see add photos, reviews, add dish, create place.
If this is not what you want, just click the arrow on your top left, pointing to left, it will take you to the map, you can press hold anywhere on your screen to add a place on the map. I hope you will see this now. Thank you for clarifng your question.
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@Raphael-Mahumane Thanks to you for responding and sorry for bothering you:pray:
Ok, I will try it.
@Raphael-Mahumane I tried it but nothing works!!
I clicked on Review and I got this page:
Very weird!! None of the Moderators answered me back. Even one person
.
I thought they were in vacations but they are still here answering others.
If my account is suspended it be will good to know and not to bother you here or sending emails to you anymore.
Again, thanks @Raphael-Mahumane .
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Hi @SunshineNY
your concern is understandable.
Your profile page still shows you to be an LG, so your perception regarding the suspension of the account may be untrue.
Still, to identify the actual problem, I suggest you try the following.
- Log into your account from somebody else’s phone & check whether same error happens there too.
- Access Maps on a desktop & try contribution from there.
Hope that will be able to narrow down the source of the problem.
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@SunshineNY I will tag a moderator to assist us here. What I can tell you here is that you expect to see things as they were all along. I have ''contribute’’ too not ‘‘Your contribution’’ but that does not make any difference which can stop you from contributing.
You know that to add a photo, video, review and rate you have to go to the actual business, either by searching its name using the search tool or browsing to its location if you know where it is on Google map . This is the same thing we normally use and the same thing that you can use here to contribute.
Hi @ErmesT please assist us here I am not sure if I do not get the question correctly or its just a misunderstanding on the problem.
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Thank you for tagging me @Raphael-Mahumane
@SunshineNY , a Google Moderator may simply miss your post, if you don’t tag one of them.
Tagging is the simplest way to ask for a check of your post.
I am tagging @AngieYC
On my App, I still having the classic “your contribution” link on the menu.
Which kind of Operating System and App version do you have? Maybe Google is rolling out on a definite way the beta, that on my profile appears on this way
In addition, please note that, as you are able to write in connect, your account is active
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@ErmesT my screen appearance is the same as what @SunshineNY is talking about, I do not have the beta version anymore, but still I do not find any issues with that. You can see from the screen short I shared above. I hope if there is a problem we will get feedback from that. Thank you.
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Hello @ErmesT ,
Thank you for tagging me!
Hello @SunshineNY ,
For further investigation, could you provide us these information:
- Phone Type
- Google Maps Version
- Android Version
We are going to investigate your issue, once we got any updates we will inform you and apologies for the inconvenience.
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