What is the best solution for correcting the name of a bank that has changed its name?

As is well known, In Google Maps, Places in the “Bank” category are difficult to change or update. On 2019, there were two banks in my country merged together. After the merger, the bank changed its name. It has been many years since the merger, but many places have not been updated to reflect the new name. I have tried to edit it several times with several places, but the result was same. The bank name has not changed. What can I do to correct the name of the bank to the latest name?

Hi @gizmoz

Yes, you are right about trying to edit protected categories. The edit will not be accepted.

As far as I know the solution is only in the hand of the manager of the Business Profile of the bank. They can update the name of the branch in a few second.

But frequently the banks do not update their database.

In that case the only way can be to talk with the director of the bank, for highlighting the issue with his management

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