[Voice of Owner 4]: Result of Impactful Quality Reviews

[Kumaarsantosh]

Hello Fellow LGs,

Writing reviews for the places you visited is quite satisfactory. This shows how much we know about the POI and what was our experience while visiting that place.

While it gives a high level of satisfaction of writing experience based detailed facts about the place, it also helps others to know more about that POI. Such reviews of ours help visitors decide whether to visit or not. And, if they have to visit what kind of expectations they should have from the place and what kind of preparedness they would be needing beforehand to minimize the last minute surprises. Eg. we must explore and write about accessibility information , sustainability information (like recycling attributes, photos of green options), waste bins , restrooms , drinking water , women-owned businesses , pet friendly , vehicle parking , payment mode etc.

We should be careful while writing review and avoid giving general explanation and philosophical statements about the business. Writing detailed review with our own experience is very important. And, such reviews are Quality and Impactful reviews.

In Voice of Owner series in Voice of Owner 1, I have explained more on the key aspects I used to keep in mind while writing the reviews. My last post on this series was Voice of Owner 3.

P.S.: Now a days ever since AI has started working abruptly, I wish not to include photos in my review to minimize the chances of getting it hidden. Due to photos attached in the review, most of the time review gets hidden as the respective photo gets hidden. And, I do post photos separately for the specific POI.

Such Quality and Impactful reviews reaches to the business owners and resulted into the Voice of Owners. Which confirms that business owners do respect the Voice of Customers and ready to work on improvements (if any).

I have enclosed another set of examples for the following SIX businesses, where in I have received the response from the respective owners:

1. Madras Dosa, Patna, India
2. Citrus Cafe by Lemon Tree, Sector-135, Noida, India
3. Bata Store, DLF Mall of India, Noida, India
4. IndianOil, Site No 1, Ground Floor, IP Estate, New Delhi, India
5. Dasaprakash, Sector-25A, Noida, India
6. Made In Punjab, DLF Mall of India, Noida, India (Worth mentioning here that the owner responded within 15 minutes of posting my review. What a customer centric business place, it is!)

Keep building a well informed community stronger together.

Stay Happy, Stay Healthy!

JAI HO!!!

[Annaelisa]

@Kumaarsantosh

Ein sehr informativer Beitrag mit wichtigen Daten die zur Rezension hilfreich beigefügt werden sollten.

Ich habe mir über einiges bisher keine Gedanken gemacht weil ich es für selbstverständlich gehalten habe.

In Zukunft werde ich mehr darauf achten.

[Kumaarsantosh]

Thank you @Annaelisa for your lovely words. My pleasure to have known that you found this article helpful.

Hope to see many more such enriched contents on Google Maps as well as on Connect.

[Max60]

@Kumaarsantosh grazie per le informazioni/suggerimenti di grande aiuto nel recensire una attività. A presto

[Kumaarsantosh]

Thank you @Max60 . Glad to know that you liked the information/suggestions provided in the post. Hope this adds to in practice.

Thank you!

[Arorocks]

That was a really really helpful article.
And I don’t know much about it, but why photos are hidden by use of AI? Why shouldn’t I add photos with my reviews?

[Kumaarsantosh]

Thanks @Arorocks for your appreciative words. Happy to know that you find this post helpful.

You can always post photos with your reviews, there is no restriction. All reviews go through through automated and/or manual check to see the compliance to the guidelines before they get published publicly. To avoid any sort of spam filtering by the system, most of the times I follow this practice. As, I have mentioned, I do post photos as well separately.

P.S.: While replying to a specific Local Guide (LG) or to mention a specific LG, please use ‘@’ followed by the respective LG user id. You will get this by typing ‘@’ slowly. e.g. mine is @Kumaarsantosh.

Keep building a well informed community stronger together.

JAI HO!!!

[PrasadVR]

I agree with you @Kumaarsantosh , we feel happy when we receive a reply from the business owners for our genuine reviews. Well done you.

[Kumaarsantosh]

Thank you @PrasadVR for your kind affirmation.

[CAAG1959]

@Kumaarsantosh gran publicación de la respuesta de los propietarios de los comercios reseñados. Es estimulante la respuesta que ellos hacen de las reseñas y calificaciones.

También tu posteo me dejó una interrogante respecto a muchos items que damos por hecho y no nos referimos para nada.

Gracias por compartir.

Saludos desde Uruguay

[Kumaarsantosh]

Thank you so much @CAAG1959 for your kind words. Happy that this post will be of some help to you.

Yes - you are absolutely correct, at times the reviews are written out of excitement/good experience and/or anguish/bad experience. Whereas we as LGs have the responsibility to detail out the additional features to give the holistic picture of the place.

This is a great help to the community.

[Annaelisa]

@Kumaarsantosh

Aber noch eine Anmerkung zum Beitrag.

Ich freue mich natürlich auch wenn ich eine Antwort erhalte.

Ich denke es hat auch etwas mit der Mentalität der Menschen zu tun, diese ist in den Regionen und Ländern doch sehr unterschiedlich.

Genau so verhält es sich auch mit einem oder zufügen

[Kumaarsantosh]

Agree with your thoughts @Annaelisa .

Thanks for sharing here.