Videos without sounds?

I upload a video yesterday attached with a review and noticed no sound.
This morning I added another video and still no sound. It was missing the :muted_speaker: icon so I assumed it would automatically have sound.

Is this a new bug?

Anyone else having the same issue?

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I have just tested this by uploading a video with sound and found perfectly okay when it got uploaded completely @waza28.

Video sound is coming on the Maps.

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@Kumaarsantosh

The sounds doesn’t work when the videos are uploaded with the review.

Ive just gone back and checked, I have 2 different individual videos uploaded with sound, that are not attached to the review. These were uploaded at the end of April.

The issue is attaching the video with the reviews just recently. I have 2 reviews with videos, no sound.

Are those reviews publicly posted @waza28?

@Kumaarsantosh

Yes both reviews are live

And, you uploaded the videos which had the sound, right?

Can you try uploading just a video with sound without review and see how it goes @waza28?

@Kumaarsantosh

Okay, I’ll upload a separate video without the review with sound and see what happens.

Thank you @Kumaarsantosh

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I’ve never had any uploaded videos that has sound, that’s ever since I’ve checked in the past 8 years. Multiple devices, brands of phone.

One user on Reddit previously said that if you just tap the Contribute button → Add Photo, then select you video, and choose the POI. Then they noticed that uploaded videos have sound.

I never tried that method to confirm, but worth a shot.

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Hi @waza28 One of the best people to help you with this matter @MortenCopenhagen :smiling_face:

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Google has a filter that removes audio from videos if copyright protected music is detected.

I’m looking forward to read the test results to learn if audio is remiv d if uploaded with a review.

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Nice to see you @MortenCopenhagen sir, one of my question is why my road editing number decrease day by day 1-2, i taged Googler @DeniGu also.
Thanks. :folded_hands:

Hi @ShailendraOjha

It is best not to discuss more than one topic in each discussion.

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Okay thanks @MortenCopenhagen sir :folded_hands:

@MortenCopenhagen

My review hasn’t been published with the attached video. Should I delete the the whole thing?

@anon24291235

I always upload the videos separately because sometimes the review won’t publish. I added a video with my pervious review it got published but no sound. This time the review didn’t work so I’m not sure if the review or video.
I’m sure @MortenCopenhagen will be able to help me.

Thanks

The missing audio is a secondary problem. Take down the review and try uploading the video directly (not attached to a review) and let us know if the audio survives. When done please share the relevant Maps link(s).

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@MortenCopenhagen

Okay will do.

Thank you

@MortenCopenhagen

I uploaded a video without the review, it got published with sound.
Attaching videos with a review either uploads with no sound or the entire review gets hidden.

Interesting. Good to know, thanks.

To understand this further we need to know if all videos attached to reviews are silent movies.

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I don’t normally attach videos with my
reviews. All of my other videos have sounds that have been posted.
No one else has mentioned this issue so I’m not sure, might just be me.

@MortenCopenhagen

1 Like