Who can I tag on this maybe I’ll try @DeniGu or @ErmesT
Some last week or so I noticed some of the photos on my past posts were deleted and I can’t remember deleting them.
Now I found in my draft photos of different local guides and even some moderators mixed up. I haven’t a logical explanation of how that happened. Can some of the Googlers please look into this. I’ll attach some screenshot.
Thanks for letting us know, @SholaIB
Yup, I’ve noticed something strange in the photos too, and I’ve informed @AngieYC .
I’m sure she will check your profile.
Are you sure that the photos are in the Draft folder.
Can you please check also the Photos folder?
As far as I can see the photos folder in your profile is ok, and the draft is “private”, so I can’t check
Hi @SholaIB
I strive to always keep my draft folder empty.
Looking at my public photos folder on Connect I see that most dates are not correct. Almost all are dated April 8th this year, which is far from correct.
Cheers
Morten
Hello @ErmesT
My photos folder is OK taking a quick look,but some photos on my posts are gone which, like I said earlier on I can’t remember deleting them. I stand to be corrected incase I did by some chance or error.
The other photos in my draft can’t think of how they got there as well. There are still there this morning. It’s also a mix of photos from different one. Thanks for prompt reply
I always keep my draft empty as well,except If I have some post underway am still composing. That’s why I am surprised to find this in my draft. Moreover they are photos from other local guides not text.
Cheers
As a side note: I use Google Docs for drafting longer posts for Connect because of the lower risk of losing your work. Connect drafts are not reliable in my experience.
All the best
Morten
Very true ! I have lost my posts a time or 2 trying to save multiple posts and work on them at the same time. There is room for improvement on connect to make it user friendly or easier than it is now.
Point taken re:Google Doc usage for draft.
Cheers
Hi @SholaIB ,
Thank you for flagging and @ErmesT for tagging me! I will share this with the relevant team and get back to you when I hear back from them.
Hello @AngieYC
Thank you for your reply. We thank you and the Google Team for all the hardwork behind the scenes to make sure connect and the maps works smoothly.
Please keep us informed on how it goes. Thanks
Hi @SholaIB ,
In order for us to further investigate your issue, can you please share the direct link of the page you shared on your screenshots?
Hello @AngieYC
Am so sorry I seem to have cleared it in my draft as I working on something in my draft. Unfortunately we have no trash system to retrieve deleted items on connect.
Can I restart this if I notice it again please?
Meanwhile I think I mentioned that some photos are deleted on some of my posts and I have noticed the same thing on other profiled of some local guides as well. That still persist.
Regards
Hi @SholaIB ,
That’s okay, for now, if you can send us the direct link of your draft where you saw the issue, that will be helpful too.
For some photos that are deleted, we are aware of it and the team is still investigating it.
Thank you kindly for your help so far.
Will let you know if it re-occurs again. I will make sure to send the direct link here then.
Good they are working on the other deleted photos on the profile.
Regards
