Thank you Morten for checking them and confirming.
Gilles
1 Like
Hi @Becky1 ,
Thank you for reaching out! As mentioned by @PaulPavlinovich this issue a known issue. We will check your account and if your reviews complies with our policies will be live again once our investigation is over. Please have in mind that this might take sometime.
I’m merging your post to this thread where you can see the latest update about the issue, while keeping Connect organized. Thank you!
Please note that Idea Exchange is a place on Connect for Local Guides to share their feedback and ideas with our team to tell us about a way to improve the Local Guides program.
To learn more about the Idea Exchange, you can read this article How do I use the Idea Exchange?
2 Likes
Thanks for bringing back my reviews.
But my pictures didnt came with the reviews, this are real important for my lists.
Can u please check them again?
And also my ±8 newest reviews they stayed private
1 Like
Hello @AngieYC @MashaPS @InaS @DeniGu
My review is now visible. Thank you very much for your support!
Rgds
khrmn_ersn
3 Likes
2 Likes
I’m 7 level local guide and have total 145 contributions, but about month ago on my maps (on desktop) only public 103 contributions. The google map only update new pictures (if anyone want to see my pics, they must click another pic from another Local Guide account then choose “The newest pic”) and didn’t calculate my star points. I also checked carefully about Term & Conditions from Local Guide but can’t find the reason. Can anyone help me to solve this issue?
1 Like
Hello,
I did the changes but still not working.
I did a new review too but not going public again: Castrol (Switzerland) AG
Also some of my reviews has disappeared:
- Susanne Güttler
- SWICA
- and many more
Why? Whats wrong with my account? Please help. Thx.
1 Like
Hello,
I did the changes but still not working.
I did a new review too but not going public again: Castrol (Switzerland) AG
Also some of my reviews has disappeared:
- Susanne Güttler
- SWICA
- and many more
Why? Whats wrong with my account? Please help. Thx.
1 Like
مشكله اخري وهي ان المكان ده لما بضيف ليه صوره مش بتظهر داخل الخريطه هي بتظهر علي بحث جوجل وبتجيب مشاهدات لكن اللي بيدخل علي الخريطه مش بيلاقي صور داخل الخريطه لكن في المساهمات بتاعتي الصور ظاهره وبتجيب مشاهدات
مش عارف ده مشكله ايه ارجوا لو فيه اي حل للمشكله دي
شكرا ليك جدا
1 Like
Dear Morten , hope you are going fine ?
Last time you wrote to me that I had around 40 hidden reviews and now this figure increased to 48. These people and businesses are waiting for my reviews since I interviewed them already long time ago. It is impossible to explain why it takes so much time .
Another fact is that they number of answers is going down nearly on a daily basis in my profile . Some months ago I reached like 1200 - 1300 answers and I obtained thé last missing badge. When I wrote to you 2 weeks ago thé figure went down to 600 already and today even to 400. Within some time it cannot go down anymore as thé total score for answers in my profile will be 0. I lost thé badge I gained before. Hope this problem will stay exclusivily with me and not spread to my colleagues. Impossible to understand but I prefer first to solve thé problem of thé not published reviews . Dear Morten , hope you can assist ? Sorry for thé problems caused.
Kind regards and stay well and healthy.
Jan
2 Likes
Did you make sure that Auto-delete is set to OFF here.
I can not do much about your hidden reviews. If the Googlers checked it, it is likely that your reviews do not adhere to the guidelines.
Cheers
Morten
1 Like
Hi @Ma7mmoud
Unfortunately, as your profile is hidden, I can’t help too much with the issue other than with a general answer.
A photo can be removed from the public visualization if is violating the Maps User Contributed Content Policy.
In other cases, the photo still be publicly visible in your profile but not in the business listing. This normally happen because the algorithm find the photo not relevant. It happen to everyone of us, to mee too, and I am learning form that experience how to provide more relevant photos.
Also please note the Community policy :
- “Take photos that clearly and accurately represent a location …**”
- “Dark, blurry, and redundant photos will be removed. Users who duplicate photos across locations, … will also be removed.”
I can’t obviously say which one of the mentioned rules apply to your case, so you will have to check by yourself.
Normally, when we have a question for the community we use the How-Tos topic. Can you please edit your post for changing the topic in the top?
Edit your post - Why and How To will help you to do it
1 Like
Hi @Ma7mmoud ,
We will check your account and if your contributions if they comply with our policies they will be live again once our investigation is over. Please have in mind that this might take sometime.
I’m merging your post to this thread where you can see the latest update about the issue, while keeping Connect organized. Thank you!
Hi @Rosiehuynh86 ,
Thanks for reaching out! We will check your account and if your contributions if they comply with our policies they will be live again once our investigation is over.
Please have in mind that this might take sometime.
2 Likes
HI @ElfGuide ,
Thanks for reaching out! We will check your account and if your contributions if they comply with our policies they will be live again once our investigation is over.
Please have in mind that this might take sometime.
2 Likes
Hi @De_Rouck_Sidney ,
You’re welcome. We will check your account again. As usual, please keep in mind it might take some time.
1 Like
Hi @LaPerezosa ,
Thanks for reaching out! We will check your account and if your contributions if they comply with our policies they will be live again once our investigation is over.
Please have in mind that this might take sometime.
1 Like
Dear @Bobiisha , @ErmesT @TsekoV @MortenCopenhagen
In January, you all helped me get 5 reviews that were not showing up for some strange and unfair reason, to be released into the wild. I was thrilled and figured that the crisis was over. Unfortunately, whatever happened was a band-aid, not a solution. Those 5 were approved, but I have since written two more, and those are not showing.
I truly appreciate you all and understand what a huge burden this must be. Looking at your profiles, two of you are listed as “Former Google Contributors” and I can only hope it wasn’t issues like these that caused you to quit. I’ve read some of the frustration on here, and I know you’re all trying to help. So believe me when I say I am not angry with anyone, and I really do appreciate whomever of you got my previous 5 reviews that would not appear, to appear. I just can’t keep coming back here to say “ok, release the next batch, please.” What is it that is keeping my reviews from showing, requiring me to come on here asking constantly to have whatever restriction removed? is this happening because I’m a local guide? If so, I’ll just quit being a local guide - it’s more important to me that my reviews are published than to have all this extra headache because I’m a local guide. Eventually I’d just get tired of coming here and asking to have my reviews released, and then my reviews would never get published, so what would be the point of being a local guide if nobody ever sees my reviews? I’m not using foul language (which is very difficult for me NOT to do!) email addresses, or personal information. Just straight up reviews. It’s kind of a bummer for everyone: for the businesses who are not receiving legit helpful ratings, for the readers, who might not be able to heed a warning about a bad business, to those of us who spend time crafting thoughtful reviews, and for you guys, who have to entertain these problems for what I can tell is no good reason. I even feel bad for asking you to help me again. I’m going to ask for help this last time, and hope that we can solve the problem permanently, i.e. release the two reviews that are being held hostage and make it such that no future reviews are held up. After this, if it doesn’t solve the problem, I’ll keep my reviews on Yelp, and at least that will be one less problem for those of you putting your time and effort into trying to fix this problem. I thank you for the help you have given me, and for the help you will hopefully give again.
Best,
Scott
4 Likes
I hear you.
For clarification, the term “Former contributor” is indicating she/he was an employee and not a volunteer. So it is probably people who got a new job/ the contract ended and not a volunteer who gave up.
All the best
Morten
1 Like
Hello all
I did the changes but still not working.
I did a new review too but not going public again: Castrol (Switzerland) AG
Also some of my reviews has disappeared:
- Susanne Güttler
- SWICA
- and many more
Why? Whats wrong with my account? Please help. Thx.
1 Like