UPDATED: Known issue: Unpublished reviews and photos on Google Maps

Hi @Gillesc10

I just read your 3 reviews. And they are absolutely fine.

Currently, your issue might not be your fault. Please read Known issue: Unpublished reviews and photos on Google Maps. And, make a reply to request your account also be investigated.

Best of luck
Morten

@MashaPS

I want to know what’s wrong with my account. Its a never never ending story!

My reviews are not going public again !!!

WTF!

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Hi @Gillesc10 ,

Thank you for reaching out! We will check your account and if your reviews complies with our policies will be live again once our investigation is over. Please have in mind that this might take sometime.

I’m merging your post to this thread where you can see the latest update about the issue, while keeping Connect organized. Thank you!

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Hallo,

kann mir denn hier keiner von Google helfen? InaS @InaS hat zwar einmal geantwortet aber seither ist nichts passiert.

Ich wäre echt dankbar für eine Antwort.

VG Flori

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Hi there!

I posted a reviews 4 days ago but it’s only visible to me. Even tough it’s a 1 star review, there is no reason (in my opinion) why it shouldn’t be shown.

Thanks in advance,

Felix

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@AngieYC Boa noite Angie, por favor, poderia encaminhar minha conta para revisão? Existem alguns comentários que não estão vizíveis para o público. Desde já lhe agradeço. Sucesso para toda equipe. Roberto São Paulo - Brasil

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This content has been removed.

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Hello, I’ve been waiting for my reviews to be activated for 6 weeks. inaS said 6 weeks ago she is checking it. my ratings are 100% compliant with Google guidelines. so I ask for activation of the reviews.

@InaS @AngieYC

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**Hi @InaS **
Could you talk to the Team? Currently, all my new reviews are invisible :disappointed: Could you please unlock them? This would be great, thanks :yellow_heart:

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Could you already talk to the Team? Unfortunately, all my current reviews are invisible. Could you please unlock them? Thanks :yellow_heart:

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Hi @MashaPS ,

My reviews got added to this thread on Jan 31, 2021 via @ErmesT . It seems my reviews still aren’t resolved though. Do you guys need help?/Hiring to do this? Seems like there is a back log. I’d be happy to help out.

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I’m a bit confused and concerned with my recent reviews with google. Unfortunately it makes me to question how authentic has google map become! Since all my positive or negative reviews aren’t showing up I take the time to right a review about this places but it doesn’t look like it’s going through! Can somebody please explain or help in this matter!

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Hi @Becky1 like just about everything these days, Maps uses an algorithm to decide what is visible and what is not. Sometimes it gets it right and blocks tons of spam and sometimes it blocks legitimate content too. I can see 134 reviews on your profile and they are a mix of positive and negative.

You might like to read https://www.localguidesconnect.com/t5/General-Discussion/UPDATED-Known-issue-RESOLVED-Unpublished-reviews-and-photos-on/m-p/2974938#M1143504

Please note you posted into Idea exchange, @InaS could you please move this to the thread?

Paul

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Hello @MashaPS @AngieYC @InaS @DeniGu

Could you pls.give information about the last status of the processing?

Please could define “this may take sometime”?

It’s been a couple of weeks/months now.

I would really appreciate it.

https://goo.gl/maps/jULqC4DD3aHHQ1YW9

Thanks a lot.

Rgds

khrmn_ersn

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@InaS @AngieYC @MashaPS

Why do i have 34 private reviews?

Last 4 weeks not even 1 stayed public… all went private after a few hours?

Why are there almost no moderators active in this important matter?

When are my reviews finaly coming online?

2 Likes

Reviews not visible to public!

I’m a bit confused and concerned with my recent reviews with google. Unfortunately it makes me to question how authentic has google map become! Since all my positive or negative reviews aren’t showing up I take the time to right a review about this places but it doesn’t look like it’s going through! Can somebody please explain or help in this matters

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My review is not visible in Google maps. It is visible under My Contribution but not on the business establishment. https://goo.gl/maps/GfFUgmCfjamv65fJA

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Hi everyone, I’m 7 level local guide and have total 145 contributions, but about month ago on my maps (on desktop) only public 103 contributions. The google map only update new pictures (if anyone want to see my pics, they must click another pic from another Local Guide account then choose “The newest pic”) and didn’t calculate my star points. I also checked carefully about Term & Conditions from Local Guide but can’t find the reason. Can anyone help me to solve this issue?

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@Bobiisha dear. please appreciate your support. take along time and the issue still not solved. regards

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@TsekoV

Hi I have 44 reviews and only 33 review were posted. I realized some reviews were posted before but got hidden again because I can see people clicked useful and the number of views. Also, 50% of my pictures had not been posted as well. I believe my reviews were wrongfully affected. Please kindly review my reviews and pictures and let me know if anything was wrong.

Thank-you!

Elf

1 Like