I’ve got an information from Local Guide Teams:
“If it has been longer than 6 weeks from when you ordered your perk … input your unique code into the “Need more help” section at the bottom…”
My question is, what is unique code? Where is it? I try to input my order number but it’s invalid.
You can find your unique 16-digit code in the very first email you received with the announcement that you earned the perk. It consists of letters and numbers, and most probably start with SO or ST.
The code is case sensitive and uses uppercase letters. Make sure there are no spaces before or after your code when you type it in the FAQ page.