Hi, I would like to report an an unfair review. This user is a local guide and maybe most of this persons reviews are in order, but in this case it clearly is not. In this case it’s more like bullying. This person has also gone to the lengths of getting a friend (or second account) to post a negative review (spamming). @AlexaAC
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Welcome to Connect @Thaimon ,
You appear to be the business owner, so the best way you can report a review that you believe violates the Google review policies, is by following these steps here: Flag inappropriate reviews. You can also reach out to the Google My Business Help for some additional inquiries.
By the way, I’ve noticed that your post has a Dutch language label. Please note that I’ve removed it. To learn more about this kind of labels I recommend to take a look at the article How do I find posts in my preferred language?. Furthermore I relabeled your post to How-tos, as you asked a question.
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