Unable to update mobile number

Hi Team & @MortenCopenhagen , @SholaIB ,

I have added a place which has now gone live on Gmapp,

Whenever I update my phone number, I get the error “Google can’t verify my edit”.

I don’t know why this happens to me but can you help me to update the as par shop image number?

POI link - https://maps.app.goo.gl/67A2MMjKxZ98sZFE9

Below is the shop image.

Regards,

Rahul

3 Likes

Hi @rahulrw

If you created the place, then you have only on chance to make more changes.

Also, I remember several reports stating that adding mobile phone numbers could be impossible.

Make sure the phone number is not a private number, or a prepaid number.

Are you associated with the business?

Cheers

Morten

1 Like

@MortenCopenhagen Thank you for your valuable response.

I do not belong to this business.

This was the nearest place to my house which was not showing in googlemap.

That’s why I have added this place but I am not able to update the mobile number.

Whenever I update my mobile number, my edit doesn’t get verified per image.

I do not know whether this is a private number or a prepaid number.

You can see in the image given below that the number is not getting updated after place creation.

Can you help me in this case?

Regards,

Rahul

1 Like

@rahulrw

The problem is that the phone number can be essential to verifying one’s ownership if the place. So Google is very careful not to let anyone edit phone numbers. Whemy did you not add it when you created the place?

I would personally forget about it. Alternatively, suggest the owner to claim the business. He will then be more likeky to be able to fix it.

Cheers

Morten

@MortenCopenhagen

When I had added the place, I had already added the mobile but this listing has gone live without the mobile.

I follow your last point, I suggest the owner to claim the business. He will then be more likely to be able to fix it.

Thank you for helping me, Whenever I add a place with mobile number, then without number listing becomes live.

If there is a solution for this please guide me. So I will be careful in future.

Regards,

Rahul

@rahulrw

India has had numerous problems with spammers. That might explain your problems.

You may find the following post from my Easing frustrations series interesting and helpful:

Cheers

Morten

@MortenCopenhagen

Thank you gave me the link of such a good post.But this post link had already given me a reply before which I have already read completely.

link - https://www.localguidesconnect.com/t5/General-Discussion/Unable-to-verify-new-place/td-p/3528059

Apart from this, please tell me if there is any other option.

I just want to know that when I submit the new place with mobile number then how does it go live without mobile number?

Regards,

Rahul

1 Like

@rahulrw

I’m helping in numerous threads, so I am unable to remember earlier replies in other threads.

As mentioned in the other thread there are no tricks to get mobile numbers added. I believe the problem could be linked to India where I undertand there is no online directory covering all phone companies.

I think you should just let it fly. Getting obsessed with one detail is stealing time that can be spend more wisely.

I can not explain why a business can get approved with or without a mobile phone number.

Cheers

Morten

1 Like

@MortenCopenhagen

Thank you :smiling_face: