Unable to Load Following Widget

TusharSuradkar · October 16, 2020, 2:29pm

For the past 10 days or more I am not able to see posts in the Following tab from local guides I am following.

I am using Chrome on a desktop computer.

Anyone else also seeing this problem and any workaround or preferably a solution?

Thanks.

C_T · October 16, 2020, 2:54pm

काल एकाने असाच प्रॉब्लेम वर्णन केला होता.
इंटरनेट कनेक्टिविटी तुटक असली की असे होते.
तरीही ब्राउजिंग हिस्टरी आणि कुकीज क्लीअर करून बघा.
मला फॉलो पर्याय पीसी आणि फोन वर ही व्यवस्थित दिसू शकत आहे.

NareshDarji · October 16, 2020, 3:19pm

I’m also facing same issue from last two days @TusharSuradkar

Maybe it’s resolve soon.

ErmesT · October 16, 2020, 7:24pm

Hi @TusharSuradkar , @NareshDarji

Like @C_T , I am not facing any issue on the Following page.

Please follow the indications given by @C_T , even if, I agree, the issue is normally caused by low connection

TusharSuradkar · October 16, 2020, 7:54pm

Thank you @C_T and @ErmesT for the feedback.

I troubleshoot the issue by :

Opening the “Following” page on various browsers like Edge and Firefox with the same result.

Opening the “Following” page on mobile in the Connect app and Chrome browser.

All history and cookies were deleted and both the browsers and the computer and mobile handset were restarted.

I also tried this on another computer where I had never logged in to Connect previously.

I conclude that this is related to my profile unless there is any other factor to check.

What do you think @NareshDarji Bhai?

Shrut19 · October 16, 2020, 9:11pm

नमस्कार…

** @TusharSuradkar **

**I hope your issue is solved by given solution by @C_T **

In my experience this & like many issues I face when connect working on some new update…

Aleh_Baradzin · October 16, 2020, 10:34pm

Согласен. Где-то была статья

SebaasC · October 16, 2020, 11:33pm

Hi @TusharSuradkar , I’m experiencing the same issue in my cellphone since 1 month. ago . But not always is random. I don’t have low WIFI or 4G Data connection.

I solve it exiting the app and entering again and again till appears the correct info. Hope this helps you.

Regards.

TusharSuradkar · October 16, 2020, 11:40pm

Thank you @Aleh_Baradzin

Unfortunately, I am unable to locate the article - perhaps I missed something when searching.

Would be grateful if you could help finding it

TusharSuradkar · October 16, 2020, 11:42pm

Thank you for the confirmation @SebaasC

I use the Chrome Browser on a Windows PC and my network speed is excellent.

Please also read my troubleshooting steps if it helps.

system · October 16, 2020, 11:58pm

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C_T · October 17, 2020, 1:07am

@TusharSuradkar

प्रोफाईल बद्दल शंका घेण्यापूर्वी अनेक प्रयोग करणे आवश्यक आहे.

याचा पुढचा टप्पा म्हणजे OS आणि ब्राउजर्स अपटूडेट आहेत का हे पहाणे.

ऑटो अपडेट चालू असले तरी काही वेळेस प्रोग्रॅम्स आपण आदेश देण्याची वाट पहातात.

डोमेन नेम सर्व्हर मध्येही बदल करून बघता येईल.

तसेच, तुम्ही एकच आयएसपी वापरता का? सध्या एका नेटवर्क मध्ये काही अडचणी आहेत असे वाचले.

दुसरा एखादा ISP वापरणे शक्य आहे का?

system · October 17, 2020, 1:11am

This content has been removed.

TusharSuradkar · October 17, 2020, 1:36am

नमस्कार @C_T

नवीन चाचण्या सुचवल्याबद्दल आभार

ब्राऊजर अपडेट कसा करता येईल हे तपासतो मात्र OS अपडेट करणे बहुदा शक्य नाही.

डोमेन नेम सर्व्हरबद्दल संशोधन करावे लागेल कारण मी हा विषय पूर्वी हाताळला नाही - कधी ऐकलंही नाही याबद्दल

माझा डेस्कटॉप आणी मोबाईल वर ISP वेगवेगळे आहेत आणि दोघांची स्पीड उत्तम आहे.

बहुतेक हा प्रॉब्लेम लवकर सॉल्व्ह होणार नाही असे दिसते.

C_T · October 17, 2020, 7:40am

@TusharSuradkar

=>ओएस अपडेट करणे म्हणजे पूर्णतः बदलणे असा अर्थ होत नाही.

सर्व OEMs काही ठराविक काळाने सिक्युरिटी अपडेट देत असतात. ते करणे आवश्यक ठरते.

=> तसेच तुम्ही जो प्रॉब्लेम सांगत आहात तो फेवरीट लोकेशन या पर्यायासाठी सुद्धा आहे का?

=> DNS बदलणे आता गूगल क्रोम मध्ये ही शक्य आहे. ब्राउजर सेटिंग मध्ये गोपनीयता निवडा आणि पुढे जा. खालील स्क्रीनशॉट ते जास्त स्पष्ट करील.

TusharSuradkar · October 17, 2020, 11:17pm

पुन्हा एकदा धन्यवाद @C_T

फेव्हरेट लोकेशन्स टॅब व्यवस्थित दिसतो आणि वेळोवेळी अपडेट होतो.

DNS बदलण्याच्या स्टेप्ससाठी काही साईट्स पहिल्या.

Windows7 साठी काही बदल करून पाहूया समस्या सुटे का.

ChiaraMariaC · August 7, 2021, 6:41pm

Hello @TusharSuradkar ,

I have this same issue since very long time, I think since more than a year.

I can’t see who I am following on every device where I use Local Guides Connect.

It doesn’t work on my smartphone as well as on my laptop.

My internet-connection is very well. I use my wi-fi-connection at home.

When I open: ,You follow" on my laptop, I see the error message: ,This widget could not be displayed." My Laptop has Windows 10 installed and I use the Google Chrome-browser.
When I open: ,You follow" on my smartphone, I see nothing. I only see a white blank page. I have a Google Pixel 4 XL-smartphone with Android 11 and I use the Google Chrome-browser.

Maybe you can help, @TsekoV or @DeniGu .

I very hope that this will work well again soon!

Many greetings from Hamburg, Germany!

TsekoV · September 17, 2021, 8:10am

Hello @ChiaraMariaC ,

Do you still have this issue? Could you share screenshots with us of the exact place you see the issue?

Thank you.

ChiaraMariaC · September 17, 2021, 8:42pm

Hello @TsekoV ,

thank you very much for your reply.

Yes, I still have this issue on my laptop as well as on my smartphone.

I get the error message: ,This widget could not be displayed" only when I open the Following tab in Local Guides Connect on my laptop.

When I open the Following tab in Local Guides Connect on my smartphone, I don’t receive any error message. I can see only a blank page.

I created a screenshot with my laptop and also with my smartphone:

I wish you a great day!

Many warm greetings from Hamburg, Germany!

ErmesT · September 17, 2021, 9:22pm

@ChiaraMariaC , are you able to see your list of friends here https://www.localguidesconnect.com/t5/notes/v1_1/privatenotespage/tab/contacts ?

Also please check your settings in Home page about friends

Maybe it can help