Is it me or anyone else is also facing this issue?
I’m unable to do the following when I tap on the notifications I get from Google maps be it for:
-writing review
-adding photos
-answering about the place
When I tap on the notifications, all I could see is the blank screen.
A bit hard to test @theviplav as you never know when these notifications will pop up… But I will test it the next time it happens.
Hi @theviplav
Your post is more suitable for the How To’s section instead of Travel.
Also, please edit the screenshot first to remove your email ID.
Clearing the cached data and cookies may in restoring the functionality.
To troubleshoot the problem further, try clicking the notification after closing all background apps.
Hi @theviplav ,
Thank you for reaching out. We need more information to understand what your issue might be.
As @C_T mentioned, we do not encourage Local Guides to share private information publicly on Connect in order to protect yours and other users’ privacy and safety. Your screenshot was removed from the post. Please take a moment to review our community policy and check these useful tips on using this community before posting.
Also, I relabeled your post to How-tos, as you asked a question.
P.S. @C_T many thanks for your help.
I can understand.
1)One way to answer/review/upload photos is by opening google maps app and it will list the places and then you have options to review, provide rating and upload pictures. This is working fine.
2)But another way to answer/review/upload photos is via notifications. Google maps sends notification in our mobile for places visited recently to answer/review/upload photos, and then me, as a user, taps on it and it opens google map for that place and then we can review/answer/upload pic/rate the place.
The second way is not working for me. Once I tap on the notification, I can’t see any place for which I can review/answer/upload/rate. All I could see is a blank screen. That’s my problem.
@C_T @VasT Thanks for this help. This was my first post , I wasn’t aware. Thanks for bringing this to my notice.
@C_T will try you methods and will keep you posted if it works/didn’t worked.
I tried tapping on the notification after clearing cache as told by you but the problem persist.
Hi @theviplav ,
Do you have the Location History ON? To be able to receive notifications to answer a question about a place or business you visited, you need to turn on Location History.
Yes, I’ve it on & I do receive the notifications to add photos/ answer a question, etc. but when I tap on it all I can see is blank white screen.
I can neither add photos nor answer question
@theviplav , please tag me with the @ sign every time you want someone to see you respond sooner.
Can you please provide us with the following information:
Thank you in advance.
Please find the details below:
Phone model: Samsung A50
Operating system: One UI Version 1.1, Android 9
Google Maps version: 10.24.4
Thank you for providing us with more information @theviplav ,
Please stay tuned for more information and thank you for patience.
I got my device formatted , but still the problem persists.
@VasT any help?
Hi @theviplav , I am sorry for the inconvenience but unfortunately I don’t any updates.