You should ask him what error messages he sees when trying to sign up.
I’m aware of the fact that suspended Local Guides are unable to sign up. This might be the problem in User 16114187217702269200’s case.
There is no email or direct support available from Google to Maps users and Local Guides except posting in the Maps Supportforum and here on Connect. You might be lucky to get your problem “escalated to the relevant team” from both fora.
I’m sorry. I use Google Translate because I am not good at English.
Thank you for your reply
I would like to help users who cannot attend the local guide.
Ask the poster to post a screenshot of the error message.
In addition, the poster says, “I have never participated.”
Therefore, this possibility is ruled out because the account does not appear to be suspended.
I’m an expert on diamond products on Google Maps in Japan, but unfortunately I don’t agree with the escalation because I haven’t received (assumed to be) an answer to the escalation related to the local guide.
Ask him what he sees when trying to open localguidesconnect.com. If he sees the “banned” error message" he is for sure suspended. Just like in the other case I shared a link to.
Again, if you share a link to his profile it is easier to help.
I’m sorry. I use Google Translate because I am not good at English.
I think you can try the participation test in Local Guide Connect, but does it really make sense? I doubt. (Waiting for the opinions of Googler and LG moderators)
The contribute ID of the poster is already listed (it is a profile link, so you can check it after clicking to open it).
However, LG has the pros and cons of publishing this Contribute ID, so I will not post it here.
Are there any cases of suspension before joining the local guides?
I understand you are hoping for a googler to step in, but I now looked at the profile. The kind of reviews he (she?) is making are causing problems.
Let me know if you care to know about the details.
And no, I have not seen people being suspended prior to signing up. But the violations are consistent with violations normally assiociated suspensions.
Cheers
Morten
PS: don’t you have access to Google staff as an expert?