не удается изменить адрес

Добрый день!

Регион - Симферополь, Крым. Никак не могу изменить адрес организации. Я понимаю, что есть некоторые ограничения.

Постоянно получаю сообщение:

ОТКЛОНЕНО · Маркер на карте · Адрес
Не удалось проверить правку.

Уже загружал множество фото с фасадом и вывеской с режимом работы, пробовал с разных IP. Результат одинаковый.

Как изменить адрес?

5 Likes

Добрый день!

Регион - Симферополь, Крым. Никак не могу изменить адрес организации. Я понимаю, что есть некоторые ограничения.

Постоянно получаю сообщение:

ОТКЛОНЕНО · Маркер на карте · Адрес
Не удалось проверить правку.

Уже загружал множество фото с фасадом и вывеской с режимом работы, пробовал с разных IP. Результат одинаковый.

Как изменить адрес?

1 Like

Hi @Loperamid

According to the Local Guides Program Terms and Conditions
Organizations, brands, and businesses are not eligible for the Program. So we should never mix commercial interests with those of being an independent/volunteer Local Guide.

Clearly you were refering to “our organization”.

Here are the GMB help center and you find the GMB forum here.

There might be some local political or authority that requested Google to block user generated content in Crimea.

Best regards
Morten

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В Крыму не работает GMB. Поэтому я считаю правильным свой вопрос именно, как от лица местного эксперта и пользователя.

@Loperamid

You are still violating the guidelines by representing your hearing aid shop as a Local Guide.

Looking at the listing I see two address fields. This is very unusual. Could it be that you are not using the language with which the POI was created when trying to move your business?

Make sure the correct address is listed clearly on your website and in the public telephone directory so Google can verify your correct address that way.

You could also try to get help here Maps support forum.

It would also be really helpful if you would use the tagging tool when replying to someone here on Connect. Type @ followed by the username. Type slowly. Then we get an e-mail notification and you are more likely to get a prompt reply.

Cheers
Morten

@MortenCopenhagen

Я не нарушаю правил, т.к. Google заблокировал возможность работы GMB в Крыму. Невозможно через этот инструмент добавить какую-либо организацию. Я не вижу никаких вариантов, кроме обращения от имени местного эксперта.

“Looking at the listing I see two address fields. This is very unusual. Could it be that you are not using the language with which the POI was created when trying to move your business?”

Извините, не понял. Где и какой язык мне нужно изменить? Изначально точка была создана на русском языке, если я правильно помню.

“Make sure the correct address is listed clearly on your website and in the public telephone directory so Google can verify your correct address that way.”

Адрес указан на официальном сайте.

Спасибо!

1 Like

Hi @Loperamid

I am sorry about your issue, and yes, you are right, GMB is not supported in Crimea

An explanation about the verification procedures of an edit, you can read: Why is my edit status “Pending” or “Not Applied”?

Basically means that, to verify an edit, Google use mostly information available online.

In the specific case, if you visit your listing on desktop and you scroll down the page, you will easily see what is available online about your business

If you click in one of the page, you will see that a map and address are showing the business exactly in the same position that is visible in Google Maps.

This is probably the reason why your edit is not accepted. On the bottom of the listing there is a link that explain How Google sources and uses information in local listings

1 Like

@ErmesT

Большое спасибо! Правильно ли я понял, что нужно попросить владельцев других сайтов изменить адрес?

1 Like

Yes, @Loperamid

Normally Google maps do not use your own website as a reference, for the simple reason that everyone who want to build a fake location can create a website or a Facebook page as a “self reference”.

Public directory are more trusted but, if they have a wrong information, that information will deny your edit.

That’s why I wanted to show you what you can find “online” about your business.

When the information are in contrast, it is difficult to accept an edit, even if legitimate and correct

1 Like

@ErmesT

Большое спасибо! Теперь мне стало все понятней!!!

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Hi @Loperamid ,

Thanks for reaching out to us! I am glad to see that you already received helpful answers.

I just wanted to add that I am merging your posts together, since you posted the same question twice.

To know more about the community, I suggest Your guide to Connect.

1 Like

@Giu_DiB спасибо! Я опасался, что не получу помощи, поэтому разместил в разных разделах.

1 Like