Hi there,
. There is a vital issue that happened to our business POI. Actually We have a case in google community with the following link:
It should be mentioned that the spammers removed our business POI today.
Please, if it is possible please help us immediately and reinstate it. The spammers did it finally without any punishment. The POI had 86 reviews and a lot of pictures. We got the reviews from our customers. Please help us out from this problem.
The following info is about the removed POI:
Coordinates
39.689711
51.030609
The link was: Google Search
@Miladrz
This is a serious issue, but there are steps you can take to restore your business POI:
Appeal Through Google Business Support – Go to the Google Business Profile Help Center and submit a reinstatement request. Provide all necessary details, including the lost POI’s reviews and images.
Post in the Google Business Profile Help Community – Since you already have a case, update your post with more details, including the coordinates and CID. Engage with Product Experts who may escalate the issue.
Submit a Legal Complaint (If Necessary) – If a competitor maliciously removed your listing, report it through Google’s Legal Help Center.
Gather Public Proof – Encourage past customers to post about the issue online, helping to show Google the importance of reinstating your POI.
Stay persistent and escalate if needed. Hope this gets resolved soon!
Thank you for your help.
Do you know any googlers to tag here, maybe they can help us.
Actually We have a case about this issue in Google Community but nobody has seen it yet.
Dear google moderators @AngieYC@Ivi_Ge@MoniDi
It would be really appreciated if you see the case and help us.
Thank you for your attention to this matter.
Since you already have an open case in the Google Maps Help community, please follow up with the team there. Escalating the same issue here won’t speed up the resolution, in fact, it may delay it because the information will be dispersed.
What’s more, Connect is a place for Local Guides to get to know each other and exchange tips and tricks. We don’t provide support to business owners. Thank you for your understanding.
P.S. I will mark this response as the Solution as it provides the needed steps to take in this situation. Thank you.
Dear Ms. @DeniGu ,
Thank you for your response. I know the case is open in google community but it has been taken long time to get
answer. I know here is for LG connection but please help us and escalate it to the team. Actually our job depends on POI. Please see our situation.
Appeal Through Google Business Support – Go to the 
Post in the Google Business Profile Help Community – Since you already have a case, update your post with more details, including the coordinates and CID. Engage with Product Experts who may escalate the issue.
Submit a Legal Complaint (If Necessary) – If a competitor maliciously removed your listing, report it through 
Gather Public Proof – Encourage past customers to post about the issue online, helping to show Google the importance of reinstating your POI.