"The file type (.heic) is not supported" message appears when selecting photos to upload on Connect

This text comes when select some photos, what’s wrong???

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Connect only allows jpg photos @KamalHossenR you are using an iPhone you will need to convert the heic iPhone proprietary format to jpeg.

Paul

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Hello @KamalHossenR

Additionally, you can modify the camera settings to save files in JPEG format only. That will save the trouble of converting. Nevertheless, that may occupy more storage space. However, if you are backing up those to Google Photos and then purging that from the phone, that shouldn’t be a problem.

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@C_T Thanks!

Hello @KamalHossenR ,

Please note that I am going to edit the title of your post to an easier recognizable one. This way the solution you’ve been given will appear when other Local Guides search with the same inquiry.

Thank you

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@MashaPS Thank you so much for update my title.

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