Hello,
I send here in name of a foodtruck named Cutrone Streetfood
He got 2 locations
Now when he wants to claim the place. He gets an error.
He cant claim any of his places.
Do you guys perhaps know whats happening here?
I just want to help this man. He need to take actions for his bad reviews.
the text is in french.
Can anyone look into this?
@MashaPS @MortenCopenhagen @ErmesT
Thx a lot 
Your question is related to owning a business on Google Maps.
This forum is for volunteer local guides only. Business owners have their own help pages and forum.
Here is the GBP help center and you find the GBP forum here.
They provide a ton of information related to claiming and verifying the ownership of places on Google Maps. It should be quite easy since both are not yet claimed.
You can lookup help or refer the owners to the relevant forum and help pages.
Cheers
Morten
@MortenCopenhagen thanks. congrats on your moderator tag. (didnt saw it yet)
Thanks for the tag, @De_Rouck_Sidney
What @MortenCopenhagen said is fully correct, GBP community is the right place where to ask.
However I am afraid, even not being an expert on the matter, that the issue is more related to the eligibility of the businesses, because in fact they are two food trucks, even if they are categorized as restaurants.
@Flash , can they stay in Google Maps?
Hi @ErmesT ,
Food trucks are mobile and thus are not allowed to have markers on the map. If a Local Guide comes across them then they should be deleted from the map as “Does not exist”.
GBP does have provisions for places that do face-to-face business with the public but which do not have a permanent location. These are referred to as service area businesses (or more precisely service area only businesses) and they cannot be added to the map by the public, Instead the owner must set it up via GBP. When doing so they must provide a permanent address, which is normally the place the business is conducted but which the public does not attend. For a food truck that might be a central kitchen or the owner’s home. They then use GBPs options to hide the address. In this way they will still show up in local searches and will be able to have reviews, photos, etc.
In this case the owner should correct the addresses and then try to claim them (while you can’t move a business just by changing the address; in this case it would be OK as it’s a correction, not a move). If that doesn’t work then they should contact GBP support.
at the owners could do is create a new listing via GBP in which they hide the address
