Sneer company on Google Maps

Recently, I wave visited one heritage asset. I was thinking to upload photos from that place on google maps. I found the place but I also found a duplicate of the place that has been put pretty close to the original one with information from the local tourist company instead of government information. I think it is ridiculous to use google maps and put your company close to the real sample of architecture and should be penalized.

If there is any moderator please remove that place.

This is the place that is supposed to be removed:
https://goo.gl/maps/NpZSDfrgs89bUDXQ8

Thank you.

3 Likes

I think you are correct, @hover .

Please also share the link to the real place.

It will be difficult to merge the two as this one has more than 1000 photos.

You could take a look at my notes on Merge Workflow.

Cheers
Morten

This is the original place that has to be kept:
https://goo.gl/maps/3XtLSryeKvpACQqP7

This is the correct information about the place:
Web page:

https://www.muniacomayo.gob.pe/

Phone number:

+51940838805

It is an official phone number from the department of public relations of the municipality of Acomayo Region.

They have agreed to put their number in that place. This is the prove:
https://www.muniacomayo.gob.pe/index.php/transparencia

This place is fake and has to be removed:
https://goo.gl/maps/NYDY6CXq2cfDEpcdA

@hover

Thanks for further info.

The one with 115 reviews is claimed and what you think is the correct pin has only two reviews.

I would not even try merging. It is very unlikely to get approved.

What is your relation to what you consider the correct place?

Next step would be to post all the information in the Maps support forum.

Hit the Community tap at the top and make a post. And hope an expert will review and ask the team to fix it.

You can also add a link to this thread.

Cheers
Morten

1 Like

The person who is in charge of the public relations in the municipality has asked me to correct this information but I couldn´t because my vote doesn´t have enough weight to change something. I have tried to report using the link that you have provided but there is no option to communicate directly to google maps. If I am wrong please correct me.

People are uploading photos and writing reviews there because they do not know that this place is fake. More over the information that has been put it there actually deceiving people. Which is against the google maps rules. That place has to be removed or the information has to be changed to the correct one and the category has to be changed to the heritage building.

@hover

Most if not all the 1000+ photos and the reviews should not go to waste. They seem to be related to the correct place. So merging seems the best option.

You can not as a local guide act on behalf of the Municipality. They need to claim their listing and use GMB support to get the other one merged with their listing to preserve/overtake the photos and reviews.

We should not mix the interest of a Municipality and those of being a Local Guide. I know you want to help, but I advise against using your local guides profile to help businesses including a Municipality. As you already know your trustscore is not sufficient to make the needed changes. So you can’t really help them.

All the best

Morten

I agree about merging but I think the information has to be changed as I mentioned before. I guess it is not so hard, to change the type of location, web page and phone number. I am not acting on their behalf I want the information to be represented in the correct way because for now, it is a fake location that misinforms people for covetous aims which are against google maps terms and conditions.

People get confused that’s why they are uploading photos and writing reviews. The place has to be merged and the information has to be changed there is nothing to do with a municipality it is just a logical thing covered by google maps terms and conditions or I am wrong?..

@MortenCopenhagen How long it takes to merge the place and change the information to the correct one? :person_shrugging:‍ :male_sign:

@hover

It will be quite difficult to a claimed Listing into a not claimed Listing with just a few reviews.

The correct things to do is that is to tell the person who reached you to claim the listing, as they have the right for doing that.

They need to reach the Google My Business page. Please read the procedure here: How to add or claim your Business Profile on Google . In there you will find the following note: If you get an onscreen message that someone else has verified the business, Request ownership of the Business Profile.

They can do this by themselves, or giving someone the “official” authorization for acting on their behalf

In this way the issue will be fixed, as they will have the full control of the listing, and they will be easily able to merge the second place

1 Like