Select best answer on Google Maps Q&A

Hello all,

I just brought another feature news.

Google made it possible for user who ask a question on the map to select best answer.

This has at least two benefits:

  1. Previously best answer was selected automatically and there was many wrong selections by system. Now users can find the solution better.

  2. Users can find that the person who asked, got the related answer and will not response again so we have more clean Q&A section.

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That indeed looks great @Amiran . Have not seen that yet.

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That is interesting @Amiran I have not seen that yet. Bear in mind this might be what Google refer to as an "experiment’ where they roll out a feature to a few thousand people to get feedback on the change. Sometimes experiments go live to the mainstream user base and often they don’t. If you like this feature make sure you send feedback within Maps app to say that you do.

Paul

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Yes dear @PaulPavlinovich

You’re totally right. At least for my around users it is available and I was thought maybe it be a new global feature.

It would be good if you and dear @JanVanHaver let us now about availability of this feature for your accounts. Although you told not seen it but I’m not sure if you missed to see or it is unaccessible for you.

Thank you so much

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I think @Amiran that the difficulty might be for local guides to test this, that we usually do not ask but rather answer questions :sunglasses:

My personal statistic for Q&A: 0 questions, 287 answers…

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I noticed this feature too, @Amiran . Thanks for starting a topic on it.

Only the user who asks the question can select the best answer, and I don’t know if it’s only for Local Guides right now.

I noticed it doesn’t make a difference for Yes/No questions, which are pretty much the only ones I ask, and the kind I think are mostly asked by everyone. For example, if someone asks if a place accepts credit or debit cards as payment, there’s always like 3 or more answers that are like “No” “No, they don’t” “Nope.” “No, just cash”, so the first answer continues to be the best I guess.

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Yes @JanVanHaver We have lots of answers but only few questions. But at least I’ve two :smiley:

Thanks @Jesi for sharing your experience. Yes, for some question it doesn’t make difference because answers are similar so in these cases if there wasn’t a better answer, I think it’s good to let system again to select the best answer :smile:

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I ask questions sometimes @JanVanHaver we Local Guides don’t know everything!

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Agreed @PaulPavlinovich , I am certainly also not suggesting to be all-knowing, but with my experience of the way questions are answered (well, not answered or poorly answered to be more precise) I have simply not come across any situation where asking a question on Maps would seem the be the contact option with the highest expected success rate (also due to the fact that a lot of businesses here are not claimed).

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Hello @Amiran ,

Thank you for sharing with us this great feature and your perfect description is helpful to each of us for the good use.

Thank you

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I hesitate to put a percentage on it, but I feel that in the majority of cases that I’ve seen that question notification more often than not the person is given the answer or at least some guidance of where to go next @JanVanHaver

Thank you so much @Giuseppe75 , Sorry for answering late bro

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