Second time I lost my level 8 for no reason. I’m done reviewing unless Google restores my points and level. Nothing I reviewed was against terms of service.
7 Likes
Hi @Mikeinmn ,
Thanks for reaching out to us.
Please check your My Activity page and you’ll be able to see answers you shared and control what is saved:
- If you have the 3 month/18 month deletion enabled, it will delete the answers to questions about places for that period.
- If you delete answers to questions during any time frame, they will be deleted from Google Maps, and as a result, your Local Guides points will be removed for those contributions.
Also sometimes there might be a belated synchronization of your points, so if you notice this happening again, force log-out of your profile, clear the maps history, cache and any saved cookies and try logging in again.
If you notice that your loss of points is not related to the intentional deletion of your activity, please tag me and we will look into it.
P.S.: Your post was moved to the How-tos board, as this would be helpful to fellow Local Guides searching for similar questions.
2 Likes
I haven’t deleted anything and Google is set not to delete anything.