Same problem again

By tag I mean the person I am addressing. And picture means the picture that I am posting. Both these things and whatever is trending on the LG Connect page, or who is addressing whom by tagging any notification, and no picture is visible, neither from my side nor from LG’s side. And this problem was told by dear Sholalab to dear Denighu, then the problem was solved but again within 24 hours this problem occurred again, tell me what should I do, I have not even made a mistake,

Caption : this problem.

Also went to browser and cleared caches & cookies but same problem again. I am also attaching the screenshot of the problem for your better understanding.

@SholaIB

@DeniGu

@TusharSuradkar :pray:

Caption : this problem

7 Likes

Since this morning neither any picture nor any tag is visible on my Local Guide Connect, please tell what is the problem and this problem is also happening when logging in on laptop.

@DeniGu

@MortenCopenhagen

9 Likes

Please tell me the solution to my problem, neither the tag nor the picture is visible in my Google Local Guide connect page,or I am being harassed as to why I tag and say something.

@DeniGu

@TusharSuradkar

@MashaPS

@MortenCopenhagen

:pray:

2 Likes

Hello @ShailendraOjha

Please could you kindly explain further what you mean by pictures not showing…? I looked through your profile now and I see you wrote a post today about Dark-cloud-A-Beauty-of-Nature and attached 2 photos which are visible.

You also Earned a budding writer badge and attached a screenshot which is visible. Therefore I do not really understand what you mean in these posts?

The second thing is you wrote a second post today on this same issue. I will endeavour to merge both of them together here since you are talking about the same issue. This is to keep the forum tidy and organized.

We would encourage you to write one post per topic or issue. It’s not a great advantage writing multiple post on one same issue. Thank you for your understanding.

Lastly please avoid tagging Googlers unnecessarily on connect. If you must tag a connect moderator,only one tag will do. It’s not helpful tagging multiple moderators on connect.

Happy guiding

Cheers

2 Likes

Thanks for your kind support & advice dear @SholaIB :handshake: issue is The tags and pictures of who tagged whom are not visible on my laptop and mobile. :sparkles:

It has been more than 24 hours, still my problem is as it is, can any gentleman solve my problem? The problem is, The tags and pictures of who tagged whom are not visible on my laptop and mobile. & other things is okay like I’m able to post but whenever I upload photos & tag not visible in my laptop & mobile

To help you understand better, I am attaching a screenshot of the LG Connect page.

Caption : this is issue.

3 Likes

Hello @ShailendraOjha

This is the 3rd post you are writing on this same issue. Please explain what you mean by tag??? We often write caption on photos shared on connect. Is that what you mean?

I see you attach photos to your posts and they are visible so please kindly explain better so that we can help if possible.

when we talk about tag here on connect ,we are talking about using “@” which is a tagging tool to refer some local guide in particular. When we do that the recipient gets a direct notification since the message is a direct one.

Cheers

Dear @SholaIB :pray:

By tag I mean the person to whom I am addressing. And picture means the picture that I am posting. Both these things and whatever is trending on the LG Connect page, or who is addressing whom by tagging any notification, and no picture is visible, neither from me nor from LG .

To help you understand better, I am attaching a screenshot of the LG Connect page.

Caption :

Caption: this is issue.

Now I have shared the screenshot with you but it is not visible on my screen.

this is issue.

OK @ShailendraOjha

If I understand better, you cant even see your own attached photos?

Have you tried trouble shooting techniques like,

  • Clear the caches and cookies
  • Log out and re-log in again
  • Re-install connect etc
  • Please try all that and get back.

Sorry for your troubles.

Cheers

1 Like

Dear @SholaIB By clearing cache & cookies, maps history, browse history, then logging out of maps, logging in again, logout of Connect, uninstalling Connect, reinstalling and then logging in to Connect, the same thing happened. But on singing out, the full screen is being shown and as soon as you sing out, the picture goes out from the screen again like before, same problem. for better understanding you I’m sharing the screenshot

Caption : screen visible on sing out

Caption : screen visible after sing in.

Hi @ShailendraOjha ,

Can you please clear the cache and cookies from the browsers on the laptop and mobile phone? Also, please try to open Connect in an incognito window and let me know if you can see your photos and tags.

Thank you.

1 Like

Hello @DeniGu

Thank you for jumping in to help. I have merged the 3rd post @ShailendraOjha has written over this same issue.

I have proposed the trouble shooting procedures to him and he went through that but the problem persists. Kindly look through this thread to see the replies.

Please kindly continue on the issue to help him out. Appreciate your help always.

Cheers

2 Likes
  1. Thank you, thank you so much for your kind attention & giving your valuable time for this Issue I have cleared all caches & cookies & open the connect in incognite window but sis @DeniGu :pray: Picture and tag are not visible even after opening in incognite please resolve this issue ASAP I’m already suffered three days :sparkles:

Thank you so much dear @SholaIB :handshake: for your kind attention in my issue & try to solve the problem. :sparkles:

Hi @ShailendraOjha ,

Thanks for clearing the cache and cookies! Can you please share a screenshot of the issue you’re seeing on Connect? For example take a screenshot of a post where you don’t see any photos and tags. This will help us investigate further.

Yes sis, @DeniGu for your better understanding I am sharing the screenshot of the problem with you

Caption : post without showing pic

Caption : connect page view.

Caption: screenshot of showing no tags

1 Like

Hi @ShailendraOjha ,

Thank you for the screenshots!

Can you please check now if you see photos and tags on Connect?

yes sis @DeniGu :pray: I can see all pics & tag, you’re such a kind,

You are really very good, I have seen and read many of your posts on Connect forum where you have come forward and helped.And I believed that only you would solve this problem and I was right. Once again thank you thank you so much dear sis @DeniG :sparkles: :sparkles:

1 Like

Glad to hear that all is resolved now, @ShailendraOjha ! :blush:

1 Like

Dear @SholaIB Just now the same problem has arisen again, I don’t understand why ?