Rezension nicht öffentlich sichtbar

Hallo zusammen.

Meine aktuellste Rezension ist nicht öffentlich sichtbar, nur die Bewertung selbst wird beachtet. Den Text kann keiner sehen. Eine Idee warum?

Hier der direkte Link: Sieh dir diese Rezension von Five Guys auf Maps an
https://goo.gl/maps/WyQ3bRj52JCEPRVy8

Danke

13 Likes

Hello @Joe_Chip

Your review is visible in your public profile.
However, the data need to be synchronized to make that visible at the POI. Wait for a day or two to observe whether that happens or not.

2 Likes

Hi @Joe_Chip ,

I can also see your review of the Five guys and the huge number of pictures you have added.

So @C_T was right. The servers needs to synchronize. But also be aware that there is a strong spam filter that can block reviews. Any swearing or naughty language can prevent reviews from going public.

Cheers

1 Like

Hello Community.

I had already made a post yesterday, but it was in German. I thought it would end up in the German forum. It didnt :smile:
Therefore here in English ones again my problem:
Yesterday I published a review of my local Five Guys (Links below). Unfortunately it can’t be seen on the Google Maps entry of them. The pictures are visible, also the rating(4 /5) is included and calculated correctly, but the text is not visible. It can be accessed via the direct link (below).
Yesterday two of you had already replied to me, it may take a while etc. All I can say is: I wrote a review about another place shortly afterwards. This was immediately visible online. Another guest also wrote a review yesterday at Five Guys. It can also be seen. I’ve never had problems before, my reviews were ALWAYS readable immediately. Of course I didn’t swear or anything. You can also see at my Local Guide level (9 and almost half 10 ) that I don’t write reviews since yesterday and have a lot of experience. I know what is allowed to write and what not.
Ask for help - what can I do?
Please see the entry of Five Guys on Maps here: https://goo.gl/maps/XW79dy5bq7hueuS79
And here my review: https://goo.gl/maps/DPtHpjJdW2KPzDyH7

Best wishes,

Darius

Hi @Joe_Chip

We have a translator embedded in every page of Local Guides Connect, so it doesn’t matter the language you use for writing a post, and your original post has been already replied. For this reason I am merging your second post with the original one. This will help to keep Connect Organized, and you will receive all the replies in a single thread.

Regarding your issue, I am having a similar experience (Weird behavior on a merged POI - Maps ask me to write a review even if my review is already there ), and my question to you is: Is maps asking you to write a review of the place, when you open the Listing?

Your review is publicly visible, so you do not need to write a new one, and my suspect is that there is a misalignment of the databases, more than a synchronization issue.

I am tagging @GeorgesHR here, as he is already following my own issue

2 Likes

Hi @ErmesT

Thank you for the answer.

No, Google is not asking me for a review.

But my review is not publicly visible as you said. Please see both links. The one is a direct link - this one shows the review. The other one not, when you look at the Five Guys Maps entry.

Or maybe i missunderstood what you mean?

I can see my review on the Five Guys entry, noone else does.

For example see the picture. Its a screenshot from my gf.

She only sees these three reviews.

Oops. You are right @Joe_Chip , sorry about that.

This is interesting in any case, as the Reviews count say “five reviews”, wile only four are visible. Your review is accessible to everyone through your link, it means is not made private.

I will wait for @GeorgesHR , or another Google Moderator, to check and see what is wrong in there.

Thank you so much for the additional clarification

1 Like

Dear Community,

any informations on that? @GeorgesHR

My review is still not visible.

More and more other reviews are incoming, these ones can be read.

I already tried to delete and write new.

Doesnt help.

Thanks.

Hallo @Joe_Chip

ich kann deine vollständige Bewertung sehen, wenn ich bei Five Guys auf die Liste der Rezessionen gehe. Manchmal dauert es etwas länger, bis etwas öffentlich sichtbar ist, auch wenn es über den Link schon lange vorher geht. Also keine Panik.

Liebe Grüße Ludwig

Hi @LudwigGermany

Danke für deine Antwort.

Dass du die Rezension gesehen hast liegt daran, dass ich die alte gestern gelöscht habe (die war viel länger) und heute eine neue kurze als test eingestellt habe. Meine ursprüngliche war nicht zu sehen. Ich weiß einfach nicht warum. Es gab keine Kraftausdrücke oder sonst was. Kann hier nur nochmal sagen, dass mir das bei bald 800 Reviews noch nie passiert ist.

Habe die aktuelle gerade nochmal ergänzt. Mal schauen, ob die sichtbar ist.

Grüße

1 Like

@Joe_Chip und jetzt ist die Bewertung wieder weg. Wenn du das noch nie hattest, hast du großes Glück. Manchmal erkennt Googles Algorithmus bestimmte Sprachelemente als anstößig oder unangemessen und setzt das Review auf “privat”. Da hilft es nur, den Text umzuformulieren.