Hi, I recently posted a review with photos, but it is currently not visible to the public.
It’s a simple review and, to my knowledge, does not violate the Prohibited and Restricted Content policies or the Format-Specific Criteria. I’ve also checked settings like Restricted Profile, but the issue still remains.
Any guidance would be greatly appreciated. Thank you!
4 Likes
Try to copy-paste the review text below. Share the Maps link to the place. Also, paste any photos you added to the review. It could be that the spam filter is having a gard time trusting you or the place have been extra protected for some reason.
1 Like
See, that’s the problem.
I posted 2 reviews few days ago and its not visible to anyone/Public (but I am able to see it)
Hi Morten,
Maps link - https://maps.app.goo.gl/5yEGJEYMFV5hxHZS7
My review link - https://maps.app.goo.gl/yu7Eyyu21J7F8HkM8
Text from review I posted - “I’m happy with the experience at the brand new car showroom. It was clean, well-organized, and had a premium feel. The staff were very helpful and welcoming throughout the visit. Highly recommend to everyone”
When I click the link to your review I get this:
This is expected and confirms that your review is currently hidden.
I took a deeper look at the new place. Going through the 27 reviews I believe the problem could easily be that the place has been soliciting positive reviews. Most are from users with very few contributions and the texts hints that they paid the place a visit as you did. None are backed by photos!
So I suspect that the spam filter decided to block further reviews. This illustrated how businesses are able to easily buy fake reviews. And Google Maps will fight back. The solution should be to remove the fake reviews and allow authentic contributions only
@MoniDi, should this case maybe be escalated?
1 Like
Hi @TarunV,
Thank you for reaching out. Please be advised that you could fill in this form for missing reviews and the relevant team will go through your contributions. The ones that follow our guidelines, will be reinstated. Additionally, I will escalate the locations for the team to check the reviews under it.
Hi Moni, Thank you for reaching out!
I have already filled out and submitted this form a few days ago.
Kindly check and let me know if anything else is needed.
1 Like
Morten, Thanks for the reply. But, my reviews are genuine and not influenced. As you can also see the photos are captured using my mobile.
Can you also check for a second review? Which I posted based on my own purchase and experience, and it is not visible too.
Review link - https://maps.app.goo.gl/13i6z5NYQunipjWD9
Map link - https://maps.app.goo.gl/sHa2FAtYC5P5rnyFA
I can not see it. As this has been escalated to the Googlers we should wait for the results.
Hi @MoniDi
Just circling back to check if there is any update for me?