why this difference???
i noticed that, when i review to myselt added place that review no show up publicly,
other people can’t show my review,
8 Likes
Google may take down reviews that are flagged as inaccurate or do not comply with Google’s review policies. They also do so to comply with a legal obligation.
For more information please read Write reviews and add ratings of places
Comparing your public profile (visible in incognito mode) and your private profile, you can find which reviews are not publicly visible.
The filter can be triggered by keywords, or a review can also be reported by the business or a user. In any case every reported review is taken down only after a check.
If the reviews are removed by the filter, you can edit them and submit the reviews again
1 Like
understand
but if review taken down why review number not taken down?
2 Likes
The number of reviews visible on your profile show the reviews that are publicly visible, @Saieed_Rahman , while the reviews on “your contributions” show the number of reviews submitted by you.
In this way you will be able to understand that some content is not publicly available
3 Likes
Hello @Saieed_Rahman ,
Thanks for reaching out. I see that @ErmesT has shared useful tips with you.
In addition to that, I am marking his reply as a solution, so other Local Guides can refer to it. The purpose of this feature is to help Local Guides find answers when searching on the Connect. Please take a look at How do I mark comments as solutions? article.
P.S.: Content on Google Maps is only removed if it does not adhere to Google Maps Contributed Content policy.
I’ve had a review I spent a ton of time on about a month and a half ago that never posted. I can’t find ANYTHING in the review that should violate any terms. How do I know what part of the review triggered something? Is there somewhere I can post the text of it to see what part failed validation?
2 Likes
They knows better
I have the same issue. Except with the last 3 reviews I’ve posted within the last 7 days (1 week). They do not show up on Google Maps or Google Search, they only appear to me. However, those same reviews’ photos I posted show up at the location’s Google photos section. Just not the reviews. Google Maps is impossible to contact for support. Can anyone help? Thanks.
4 Likes
Hi @JLud004 ,
Thanks for reaching out.
Since you have enabled your Google Maps profile to be reached through Connect, I was able to take a look.
You have 18 reviews visible on your profile. The first posted by you is dated five months ago.
Could you please check again whether you are able to see those?
Thanks
2 Likes
@Christian_Little , as your profile is private, we can only say what you find in the solution of this post, pleas follow the indication and try to edit your reviews
@JLud004 , I can confirm that all your reviews are visible. Please check to have the last version of Google Maps installed and clear your cache
Some of my reviews are not shown publicly as well.
My Maps profile: https://www.google.com/maps/contrib/114283713442760206354
A missing review: https://goo.gl/maps/cxpY3QVMwf9P3xZo9
Read through all policies and guides and I still cannot identify the issue.
I reposted the review above ( delete and recreate) but it is still not shown.
I have a similar review for another authority and it is publicly visible - https://goo.gl/maps/PARHJHwEtsHcnqf28
I also have the same problem. I posted a genuine and positive review about my wedding planner (https://goo.gl/maps/miAgNJ6SfB8Wd7Z38) but it’s not shown publicly and I don’t know why. Is there any way to know if manual moderation is happening?
1 Like
Hi, I have the same issue and my reviews for the last 9 months are not shown publicly. I am following the guideline, but I have about 1,000 reviews not showing on google map… This is my account (https://www.google.com/maps/contrib/102873738934801008402) , Going to new places and reviewing have been my daily routine, but this is demotivating and not helping the small businesses in my area. What can I do to fix this?
