The original comment posted here has been deleted. This is not the correct forum to understand why a Local Guide left a review for a place he didn’t have any contact with. My apologies.
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Business owners have their own community, and their tools to remove fake reviews.
You should refer to them. In any case the Local Guides program do not share any contact details of the Local Guides.
You too are welcome to be here as a Local Guides, but not to represent your business, as this is against the Local Guides Program Terms and Conditions : “Organizations, brands, and businesses are not eligible for the Program.”
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Understood. I’ll remove it.