Hello All,
I have done over 400 reviews. I have noticed recently that for the last one year rerviews done by me are showing in my contributions but are not showing on the business profiles. What’s the reason and solution to this problem?
Regards
Sanjay
Your profile is set to restricted. If you want help to spot what could be the cause, you need to change your privacy setting as explained here temporarily. It can also be done from a Desktop computer. Goto Your contributions, then Profile settings, then toggle Restricted profile.
Cheers
Morten
Hi,
I have the same issue. I believe it is called shadow banning. As all reviews are considered as public (“Reviews, photos, and ratings are public in Google Maps. You can’t post reviews, photos, or ratings privately on Maps”) changing the privacy settings won’t help. Is there another way to solve this issue?
When the system works as intended only policy violating contributions will be taken down. And in the future users will be notified when this happens.
The term Shadow ban is not a real thing. But I understand why it might be seen as such.
Cheers
Morten
It is not clear what constitutes “a policy violating contribution”
The origin of my posts’ copy is written by me from my genuine experience of the business or product. I am the photographer,
My reviews are well written in grammatically correct english.
Am I missing something?
Hi Morten,
here is the definition of shadow banning from Wikipedia:
“Shadow banning, also called stealth banning, hellbanning, ghost banning, and comment ghosting, is the practice of blocking or partially blocking a user or the user’s content from some areas of an online community in such a way that the ban is not readily apparent to the user, regardless of whether the action is taken by an individual or an algorithm. For example, shadow-banned comments posted to a blog or media website would be visible to the sender, but not to other users accessing the site.”
That is exactly what happened to my reviews. I haven’t been informed that my review has been taken down and I can still see it myself.
And no one told me why the reviews have been taken down. How can I fix this?
Maybe I was writing too much between the lines. Currently, the moderation is not working correctly. Things that should is not be removed are getting removed. What you experience might not be your fault.
Cheers
Morten
I fail to understand what you might be attempting to convey.
Are you saying that my reviews are being removed?
I know it is possible for some derelicts to stalk other LGs reviews and confuse the AI by reporting them as bad.
Can @GooglersSupport determine who the culprits with access are and ban her/him from the Cennect program?
Let me repeat:
Currently, the moderation is not working correctly. Things that should is not be removed are getting removed.
Have patience. Google is actively trying to fix the problems. It will likely take months to get fixed.
Google will not give more details in this.
Cheers
Morten
@TraciC Let me know when all of these issues and vulnerabilities get investigated and corrected so that I can continue posting genuine well written original reviews, updates, images, etc. Created from first hand experience.
@MortenCopenhagen thank you…
Best Regards,
Virginia Benedict 
