Wonder if this the right forum I been looking around so forgive me if it’s not.
I made a part positive and partly negative review some time back and now found the “Owner” of the place has made a response calling me all kind of slander and racist it mostly a ramble but I do feel unhappy to have my name linked online with his comments. What do I do? it looks like I’m only going to be able to remove it by removing my review
Anybody have Idea
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This is a Google My Business issue rather than a Local Guides issue @JasperW although it certainly affects you as a Local Guide. There are two outcomes here, the official and the non official.
The non official is that any business owner that reacts badly to reviews, especially if they reveal racism, sexism or any other ism will soon be silenced by their own bankruptcy as it tells the world that they have no manners, no ability to relate to customers, no interest in improving their business and no intention to deliver good quality to anyone.
The official is that you can make contact with GMB and report inappropriate behaviour of the owner as they have terms and conditions and also have to adhere to the Maps User Contributed Content Policy just like we do as Local Guides. Visit https://support.google.com/business/?hl=en#topic=4539639 for more information.
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Thanks
Yes, get I might not ask in the correct group but I keep not finding anybody who looks to the solution or
answer until yours, guess most just remove the reviews,
But in this case, a review was made as the place had some already and all 5 stars when place only have 5 stars
reviews it normally that something is wrong, so adding a fair review is in anybody interest, but the owner who manages to name call, treat Us and call me a racist, last thing I don’t want to have link to my name
I do not think Owner will go bankrupt regardless response will still be online