Buenos días,
No entiendo porque no se publican mis reseñas, ni siquiera las positivas, cuando creo que están de acuerdo a las políticas. Entiendo que si ha sido por poner una reseña negativa, también siguiendo las políticas, desvirtuaría el sentido de las mismas. Si alguien recibe varias reseñas negativas de distintos usuarios en un tiempo breve será por algo. No me deja ni siquiera apelar. Gracias.
1 Like
Hi @Xavi
Your review may not be showing publicly if you have included any of this: an email address, a URL or dollar or pound signs, or maybe another icon or symbol or special characters “&” “@” etc, and also other reasons that we don’t know. Please check your review and remove it and let’s see if it publish; otherwise any or some of the words you used are Prohibited and restricted content.
Moreover, sometimes Google also flag genuine review as spam due to upgradation of Google Algorithm. So it is better to delete the review and rewrite it after later not at the same time or same day.
Thanks a lot. There are not URLs or special signs on it. By the other hand 8’ve tried to published it in 2-3 different a days.
Do you mean that if I delete it, then it can be published?
Thanks again.
For me it could be just a matter that the company where the review goes, has got some of them, from different users, all negatives, due to a reasonable fact, within last few days, so that perhaps they have put some kind of disclaimer about that. I can’t find another reason. Could it be possible?
Thanks again. Otherwise I can’t find another reason. My positive reviews to other users are blacked as well (not published).