Received google one voucher for 6 months, cannot redeem it

Hello,

I received 5 months ago a voucher to try Google One for 3 months. I redeem it 2 months ago. And 1 month ago I received a 6 months voucher as a reward for being a Local Guide.

The system didn’t allowed me to redeem the 6 months voucher and I found it completely unfair. If I would have known, I would not have redeem the 3 months voucher (I didn’t make any use of it). Afther talking with the help chat, they told me to write here… any help?

Thank you

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Hi @josedmarper ,

Thank you for reaching out. The Google One offer is only available to new Google One members, and you can’t redeem the offer with a Google account that is already associated with a Google One membership. You can switch to another eligible Google account to redeem the offer.

For more information on switching between multiple Google accounts, click here. To learn more about redeeming a trial with Google One, click here.