If you want to mention a user you need to use @ followed by the username. Pasting the profile URL in the post does’t work in that way, so I am tagging @MortenCopenhagen for you
Hi @user_not_found ,
Thanks for reaching out to us!
As @ErmesT helped you solve your situation, I will mark his comment as a solution. We do his to give a better visibility to the correct answer, in case someone else is experiencing this as well. You can learn more about it in this article.
@MortenCopenhagen@ErmesT I am having an issue where my former Answers have been deleted and now, Fact Finder is ghosted. I no longer have the option to answer questions. Auto-delete is Off and Web Activity is On. Is there another feature I need to turn on? Thanks
Hello @MortenCopenhagen it is indeed on. But only when the app is open. Does that affect it? I previously was Fact Finder Bronze but it is now ghosted…
@MortenCopenhagen indeed, I had turned it off for privacy purposes. It is now back on, but Fact Finder remains ghosted and questions are not being offered to answer. Might there be another feature I have inadvertently turned off?