Hello there,
I have a problem with a shop owner in Hamburg. I had a bad experience there 7 (in words seven !!!) years ago and rated his restaurant with one star, without any text as a review.
In Summer this year the review and removalteam from google informed me that he has ordered a lawyer and asked me for a comment from my side.
Id answered and also made a large review that I wanted to edit to this 1-Star rate. But instead I am now blocked on reviewing this special Retaurant.
No edit possible due to “violoations against google rules”:
I have now tried to get in touch with plenty “support-offers” from google but no one understands the problem or is able to solve this.
I now hang in a loop, impossible to get this matter cleared.
Does anybody know a real goolge support that can solve and is able to “listen” and get things clear?
I am a quite successful reviewer and local guide here in hamburg and I would really like to keep my reputation proper and not marked as a liar.
According to last “google-support” there is no penalty against me. So not sure if it is a technical issue, some dumb other thing or kind of a blacklist.
And NO ther is no “violation against goolge rules” in my wordings / text. I cannot even edit or post a “good” 5-Star review - with or without text.
Any help is appriciated.
Yours,
Markus / Gandalph
