Points not Credited for answers on places

Hi,

If I am adding a new places, suggesting an edit or answering questions on a place it shows me you have earned points but they are not being credited in my account since 20th Feb.

3 Likes

@Kartikeyapathak 20th of Feb is today (or yesterday, depending where you are). It usually takes a while for the points to be credited, so try checking back again in a few days.

2 Likes

@iyudhi so the points for answering these questions used to credit instantly such as ‘is this a vegetarian restaurant’ however I have noticed since Monday even if I am adding a place or suggesting new edits points are not getting credited.

I have about 300 points which were showed as received based on answers and new place adding etc but they are not credited in account, only the review points are crediting.

Hi, I also have this issue when comes to answering the questions.

@michalpawlowski I believe it is a glitch a lot of people are facing

Hi @Kartikeyapathak and @michalpawlowski ,

Are you still experiencing this? Or do you now receive points for your answers immediately?

Hi DeniGu thank you for your reply, currently points are upgrading normally.

1 Like

@DeniGu The issue is resolved now

1 Like

@iyudhi

@JanVanHaver

@ErmesT

Dear Sir,

Please be informed that I have posted publicly (not private) minimum 10 reviews with 200 characters more than 1 week before, but they are not being credited in my Novice Reviewer page. In the Novice Reviewer Page it’s being shown as 0/5. I post all my reviews publicly, I don’t post any reviews as private. Also I have added “first photo of 1 place” and “first review of 1 place”, both are being shown as 0/1 on the “Trailblazer” page.

This is my Google Maps Local Guide profile -
Level 5 Local Guide
https://maps.app.goo.gl/rdXNYXFtRdXMq47T7

Please check the attached screenshots for the aforementioned issues.

I would humbly request you to look into this matter.

Yours Faithfully,

Tanusree C B

@Tanusree when reviews are set a ‘Private’ this does not mean that you marked them as private, but that Google did this (by means of an automated system). The result is then that you can see those reviews, but nobody else will see them. When I check your profile, I only see 9 reviews, and none of them are the ones into your screenshots.

@JanVanHaver

Dear Sir,

Please note that you will be able to see the number of views I received from other Local Guides in Google Maps (In the same attached screenshots). I have received minimum 1 view to 16 views on my reviews. I think the issue I’m facing on Novice Reviewer page is a technical glitch.

I don’t know what to do next. I hope you can help me on this matter.

Yours Faithfully,

Tanusree C B

@Tanusree having views on reviews does not mean that other people have seen them. Every time you look at them yourself, that also counts as a view.

Please check this post on the topic of reviews

https://www.localguidesconnect.com/t5/General-Discussion/UPDATED-Known-issue-RESOLVED-Unpublished-reviews-and-photos-on/m-p/2974938#M1143504

It also contains a link to a form you can use to inform the Google team.

@JanVanHaver

Dear Sir,

Thank you very much for providing me the details. I have filled the form and submitted it to the Google Team.

Thank you once again. Wish you a great day ahead!

Yours Faithfully,

Tanusree C B