Hi’ Sorry to bother you.
I have a geniune problem since a week.
The photos view, post points, all counts are not working since a week. I seek your assistance in this regard as all counts stand still since 6 days and I’m bit worried.
Appreciate if I could get a positive reply from your end.
Thanks & Regards
aaryesdee
Hi @aaryesdee ,
Thanks for reaching out to us.
Regarding the issue, we will make sure to check further.
During the one week that the points and views are being static, would you mind sharing if during that time you have posted reviews or suggested edits during that time?
If possible, it would be really handy if you may share some screenshots as well.
For the moment, I have relocated your post to How-tos, as well as touched up the title of the post, for more convenience of investigation.
As a quick reminder, please make sure to notify one Google Moderator, in case of assistance requirement.
Hi Sonny’
It was my responsibility to keep someone from Google to be informed about the account statesque.
Even if there is no points added for new reviews or photos’, update on number of view count is not effected will not disappoint me as points or view counts are not my priority.
Regards
aaryesdee
I have also facing the same.
Hi @aaryesdee , @RAJRANWM ,
We fully understand your concerns.
For the moment, please monitor the situation, as to let it synchronize for a bit more time.
Thanks for your prompt reply
It’s Ok. As said early, it’s not level or points I earned matters to me, but my contribution to Google. It’s all about my service it matters. So let’s hope for better tomorrow.
Thanks & Regards
aaryesdee
I had hundreds of photo views yesterday on my photos that I’ve just added. Today they are just blank no views at all. A new photo that I added today show already new views, but all yesterday’s are still showing nothing. Is that normal behaviour? I found some discussions about counts in the badge, that can take time, as I understood, but found nothing about individual counts. I’m very new here so maybe missing something obvious.
Hi @Santa_ep , Thank you for asking.
Can you please add a screenshot where you can show your issue, for better understand it?
Thank you
I too was facing same problem for a week long and I reported this here.
For a day, it was perfect and again photo count is not getting updated.
I been informed by someone that, when they try to visit my page, they get a message like the following .
Kindly look into .
Thanks & Regards
aaryesdee
Hi @ErmesT , thanks for replying. Here is a screenshot, the photo with “yesterday” had around 30 reviews yesterday, today shows nothing. The photo with “today” on it was added toda
Thank you for the feedback @Santa_ep
tagging a Google moderator @sonnyNg for a check.
You are mentioning a different issue @aaryesdee , that is solved now: Known Issue: Missing Photos and Reviews from Contributions
Hi @Santa_ep , @aaryesdee and @ErmesT ,
Thank you kindly for letting us know about the issues.
We will make sure to check further.
For the moment, to keep order, I have moved the current post to Point and photo views issue on Google Maps which was kindly shared by Aaryesdee.
Since two days,photo views are not changing. Looks like it’s stuck.
Could you please look in to it.
Thanks & Regards
aaryesdee
Hi @sonnyNg
In Known Issue: Missing Photos and Reviews from Contributions @DeniGu reported that this previously known issue had been resolved however as I posted in that thread, I am still experiencing this problem. On May 8 I added a new place with a review and high res high quality photos and saw that the points were accordingly added but then, about an hour or so later, the photos disappeared and the points dropped. I’m not too fussed about the points but I’m concerned about the missing photos as it looks to me like this issue has not as yet been fully resolved!
Hi
The problem still persist.
More than a week, points are not getting updated on my posts and pictures. I thought of not troubling you guys, since it’s not getting sorted out, I thought it might be fair on my part to inform you.
Appreciate if you could look into it .
Thanks & Regards
aaryesdee
Hi @aaryesdee , @AdamGT
Thanks for the update.
Would you mind checking at the moment, if the issue still persists?
