Photo view counts showing / not showing sporadically

Again, more of a “help desk” that a “how to” but is anyone else finding their image views aren’t always visible in the Maps app when you look at contributions?

If I exit and open again a few seconds later…

But then it might not work the next time.

Additionally if I scroll down it sometimes stops to load the next set of photos and in occasion the view count will be there or, when it’s showing already, will disappear.

I’m on Android using the latest version of Maps.

I also noticed a few days ago that I could see photo view counts when I looked at another users images via their profile. Has this always been the case? I didn’t think we usually got visibility like that?

  1. Is it working OK for everyone else?
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Hello @turbotapeworm

When I can see my contribution photos, I always see the view count.
Also, I can see view counts on the profile of other LGs.
But then that must be viewed in the app. If you set the link to open in a browser, then that doesn’t display any view count on the profile of other contributors.

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Hi @turbotapeworm

Thanks for reporting this. I have noticed this over the past ay least 2-3 days also and had planed to report it.

I have seen it on Desktop also, so I’m pretty sure it is not a bug in the Android app. It’s a server related issue.

My observations are on my own contributions and not other local guides’ profiles.

I can share screenshots if needed by the google moderators.

Cheers

Morten

Latest:

Here is the the screenshot from Desktop:

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Just noticed exactly the same earlier today @turbotapeworm @MortenCopenhagen but as I have adopted the habit of worrying only if something persists over a longer period of time (such as the list of contributions not showing up for high-volume edit-contributors), I did not report it yet :wink:

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I usually wait longer as these sporadic issues usually “fix themselves” but I’ve seen it for 3 days and thought I’d just check if it was a wider issue than just my own stats.

Obviously it’s not a major piece of missing functionality but it’s nice to have.

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Hi @JanVanHaver

Please add “List of most viewed photos not showing up when LG has several thousands of photos” to your list of future persistent problems…

Cheers

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@MortenCopenhagen that is something I have not heard before. It is occasionally or all the time? And wouldn’t that be something that would be commented on in @AdamGT post on Leaderboards?

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@turbotapeworm sorry to have high jacked your thread. We will start a new thread ASAP.

It is a persistent problem, @JanVanHaver And I have never seen it mention on Connect before. Reading all the pages in Adams Leaderboard post is not an option :wink:

I will find documentation and make a post.

Cheers

Latest: Here is a link to the new bug report: https://www.localguidesconnect.com/t5/General-Discussion/Server-timeout-on-very-long-list-of-most-viewed-photos/m-p/2672601#M973175

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  1. Seit ungefähr 2 Tagen fehlen bei manchen Fotos die Aufrufe, dieses Problem tritt bei verschiedenen Bildern auf. Am nächsten Tag tritt das Problem dann bei anderen Bildern auf. Gibt es jemanden der das Problem auch hat oder habe nur ich es?

  2. Kann es sein, dass der Zähler für Likes auf Bilder noch nie richtig funktioniert hat?

As @MortenCopenhagen mentioned, the link of his is perfect.

I supposed it’s related to photos are not showing up.

Thanks. morten

Dear @Varsin

I’m afraid the links @KishorMali earlier shared were not relevant to what you are experiencing. Please see this post.

Cheers

Morten

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No need to afraid. @MortenCopenhagen

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It will be good, that this thread will be merged with this Thread.

@PaulPavlinovich

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Hi @Varsin ,

Thanks for reaching out to us! To keep Connect more organized, I am merging your post with the following thread, where you can join the conversation on the same issue you are reporting: Photo view counts showing / not showing sporadically.

Usually this kind of situation get resolved by itself, we will monitor the thread and we’ll be ready to take action from our side, if needed. Thanks for your patience. :slightly_smiling_face:

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Edit: A few hours later and it’s broken again.

I don’t know about anyone else but things seem more reliable for me this morning.

I still get an occasional instance of just the blue hot air balloon being displayed on the “contribute” tab but even that isn’t as frequent.

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@turbotapeworm The problem is solved (on PC) and scrolling down is much faster now, because there’s no refresh of all previous pictures

@Giu_DiB and @turbotapeworm

As of to day the problem is still there. Both on Android and on Desktop. So I still believe it’s a server side issue.

Cheers

@MortenCopenhagen

@turbotapeworm

For me it works today perfectly the first Time since 5 days.

Hi @Varsin ,

Thanks for letting us know, I’m glad it works fine for you now.

@turbotapeworm and @MortenCopenhagen , are you still experiencing the issue?

No, it doesn’t. It is sporadical. I didn’t reply because @MasrortenCopenhagen was wright.

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