Maintaining and sustaining consistent quality standards in restaurant chains is a big problem for franchise owners. A good brand isn’t always a guarantee that customers will always be happy with the quality of the food or service. Sometimes the food or service is so unfortunately bad.
As a local guide, I make it a point to try all of the food offerings of restaurant chains and keep a watchful eye on low quality food and bad service. This is to ensure that customers are always happy and help restaurant chain franchise owners recoup their investments via customers who keep coming back for good food and great service.
