No confirmation email after selecting reward

Hello, I received a Local Guides reward today and was asked to select a pin from two options. I selected the map Pin (option on the left). I was notified that the selection was successful and it would take 1 hour for me to receive the confirmation email and upto 6 weeks to actually receive the reward.

But I didn’t receive any confirmation email.

Please help.

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Hi, @aashayt - it’s great to see many excited about the reward! Sorry to hear you didn’t get your confirmation - following up to see if you happened to still not receive it?

I am also facing same problem. No confirmation email from your partner website.

Wait For Some Days… May Be You will Get Confirmation Mail

Me also facing same issue. Please help me.

ok thanks, Never mind we will continue to PIN google maps. Those red pin on google map are more important. Now I start pinning Himachal https://www.youtube.com/watch?v=bRdjJ68tvXM&t=140s

I received order confirmation email. Thank you… Will show you the PIN once received

Olá, @aashayt , @LoveToKnowIndia , @naveen_thakur

A equipe do Google já está ciente dessa situação, vocês podem ler mais sobre o assunto clicando aqui.

Sucesso

Gil :blush:

Hello @SP31 ,

Thank you for your reply.

I am not really sure what went wrong. But I can provide some more specifics. I got the email about me receiving a free reward on 3/15/2023 early morning PST. After that, I proceeded with the steps to select the reward of my choice and redeem it.

I was successful doing that and got to the confirmation window which stated that I will be receiving a confirmation email in 1 hour, but that never happened.

Can you please look into this?

@InaS can you please look into this?

@MashaPS can you please look into this at the earliest?

Hello @SP31 I just received the confirmation email,

Thank you very much for your help, really appreciate the quick response!

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