When I recently Reading other local guide’s posts,
I found that the Icon of Connect topics has been changed…!!!
And Instead of them connect moderator badges shows…
Here, are the some photos…
Idea Exchange, Help desk and Announcements boards shows their icon perfectly.
The new update?
Or Something went wrong.
I believe in that,
we don’t use connect moderator badge as a connect topic’s icon.
Can you check this?
@MashaPS @sonnyNg
7 Likes
C_T
July 10, 2020, 4:50am
2
Hello @KishorMali
I understand you use a mobile phone only to view the Connect pages.
Please clear the browsing history & cookies & then restart. That will repair the jumbled up icons.
2 Likes
@C_T
I already did that.
Are you check connect in Android?
Hello @KishorMali
I am able to see what you see.
But as @C_T has suggested, I will try clearing the browser cache and restart the android device.
Then I realized I don’t use the browser to check LG Connect but the app.
So I am exploring if anything can be done besides restarting the device.
Update
I cleared all temp files, cache files, browser data, logged out of the local guides app, and restarted the device but the icons are all same.
Perhaps this is an update.
~Greetings from New Delhi
1 Like
ErmesT
July 10, 2020, 7:20am
5
It looks like a temporary glitch, @KishorMali , more than an update.
Thank you for raising it up
2 Likes
Yes, first I consider that this the update… @TusharSuradkar
But, The connect moderator badge is only shows on profile of connect Moderators.
Hence, Every connect topic has it’s own icon.
So, it’s confusing…
I will think this is maybe experiment or error.
This is temporary glitch happens with only for Android users, not desktop users. @C_T
Now,
As mention by @ErmesT ,
This is the temporary glitch.
Thanks for the response. @MashaPS
1 Like
Hi @KishorMali and all,
I would like to let you know that Connect sections logos are now fixed and appear as intended, both on mobile and desktop:
Thank you.
5 Likes
Welcome… @MashaPS
Thanks for your instantly actions.
1 Like
Hy!!!
@MashaPS @sonnyNg
This glitch is again happening.
You can check this now.
Needed to fix it.
1 Like
ErmesT
July 15, 2020, 11:43am
11
Thanks for the heads-up, @KishorMali
The issue has been escalated, and I hope will be fixed soon
2 Likes
@ErmesT
It’s feels like,
We play issue-issue game.
1 Like
ErmesT
July 15, 2020, 12:00pm
13
Hahaha, @KishorMali
Well, not really.
Connect platform is quite complex, and a change for an improvement can always have as a result an unexpected “minor” bug
1 Like
Hi @KishorMali ,
This was a temporary glitch and the view works as intended now.
Thank you.
2 Likes
Yes, we know that. @MashaPS
Thanks for the action &response.