A person who I have never done business with has left a fake review on my business page. I have already contacted Google Support but they have washed their hands off the matter saying that we cannot take sides. I think this person might be a serial offender who leaves paid fake reviews to damage ratings of other businesses. Their profile is private so I cannot ascertain this myself but it is definitely suspicious that a person with 61 reviews on their profile would make such a mistake. Please look into the matter, details are given below:
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In addition, please follow the steps @ErmesT shared for future reference. I will accept his reply as solution.
I too would like to report a multiplatform (booking/tripadvisor/google) business owner who is falsely accusing me of being a thief and negative-reviews-conspirancy, of using fake profiles to make up the bad ratings that are given. I have made a PDF-file which you could easily review (titles in english, details in dutch) to see the link between his fake profiles.
I know I should press the “report” button but I doubt this would unveil the link between his (cross-platform) different fake profiles.
Thank you for helping me out, my goal is too keep the reviews as accurate and honest as possible and get the false accusations of theft removed as I cannot report “business owners answers”. I asked him by email to remove his claims but he is not willing to do so.