Hello,
I am having trouble figuring out how to report a local guide other than flagging their review and profile on Maps. If someone could please point me in the right direction I would appreciate it. @KlaudiyaG, @Ivi_Ge, @MashaPS, @DeniGu, @AngieYC, @InaS, @TsekoV, @LilyanaZ, @BorrisS, @Giu_DiB, and @Bobiisha.
Thank you,
Jon
Thanks for reaching us @j_gill
Please read this post to know how to report a Local Guide: How to identify and report fraud on Google Maps.
In addition, you can now report the whole profile directly from Google Maps App.
For more details about the procedure, please click 
HERE
Hi @j_gill ,
I am glad to see you already received support by @ErmesT . 
I am letting you know that I am marking his answer as solution so it can be beneficial for other members with the same question. You can read about solutions here: How do I mark comments as solutions?
Since this is your first post, you can have a look at Your guide to Connect, where you can read helpful information about the forum.
How am I able to do this from a desktop, the options is not available on my google maps app for iphone. There are no 3 dots.
Hello @j_gill ,
As you can read in the link shared with you in a previous comment by @ErmesT , you can report profiles via the Google Maps mobile app, if you don’t see the 3 dots on your iOS device, there is a chance you don’t have the latest version of the app.
@ermest @Giu_DiB Thank you for the replies, is there a way to report the user directly to local guides? Maps doesn’t seem to do anything when these are reported even though they are in clear violation of the local guides policy. I’d be happy to privately send either of you the link to the users profile, since I can’t seem to get anywhere by flagging it on maps.
Hi @j_gill ,
You can send me a private message here on Connect and I will be happy to review the information you will share.
Thanks @Giu_DiB , PM sent.
Thanks @j_gill ,
I received your message and I am processing your request. Please keep in mind that I won’t be able to share the results of our investigation with you.
Have a nice day.
@Giu_DiB I have the same issue. A local guide has 1600 pics uploaded which are mostly irrelevant selfies, group photos, duplicates, old scanned postcards and/or totally unrelated to the place
I have taken the time and effort to manually report hundreds of them but they weren’t deleted. I have then reverted to report the profile and nothing has changed. What’s our time and effort worth if Google ignores it? And where is Google Maps heading to with this policy?
I will pm you the link to the profile in a private message. Thanks in advance for looking into this.
@Giu_DiB Thanks for your assistance in the past, I do have another review that was left by someone who was not a customer at my agency, I was able to see that the particular customer interacted directly with the corporate sales center. I am an independent insurance agency representing a particular brand but am not a direct employee of them, similar to someone buying fast food from a corporate owned restaurant and leaving a review on a franchisee’s map listing that is at a totally different location. I sent in proof of this to GMB and they still could not remove it stating that it didn’t violate Google’s policy, even though this is the very first rule posted for on their list. Your assistance would be very much appreciated.
Now you are opening a totally different perspective, @j_gill .
Reporting the review in the GMB community was the right action to do and, if they declared that the review is not violating the rules, the review will not be removed. Googlers do not remove reviews by request, but only when there is a violation of the rules.
As a business you have other tools, like responding to the review, to clarify that the person who left the review is not your customer.
Please do not use the Local Guide profile to represent your business.
This is against the Local Guides Program Terms and Conditions : “Organizations, brands, and businesses are not eligible for the Program.”
You are welcome to participate to the conversations here in Connect as a Local Guide, not as a business. In the last case you should leave the program.
Hope you will understand
Oops, sorry did not know I had to keep the two separate, I appreciate the heads up.
Hi @Statler ,
I received your message and I am working on your request. Please keep in mind that I won’t be able to share the results of our investigation with you.
Have a nice week.
Hi @j_gill ,
I can confirm what @ErmesT wrote about keeping your activity as a Local Guide and as a business owner separate. I also suggest you contact the Google Business Profile help page and the Google Business Profile help community for what concerns your listing on Google Business Profile.
Have a nice day.