There’s this place i added about a year ago, i’ve seen it a few months back and it was falsely reported as permanently closed, i reported it open and it was approved.
Now it’s totally removed from the Maps; i know if this time it was reported as permanently closed, it would be still available for a few months maybe, but my guess is that rivals have reported it as spam and their suggestion was approved since the name of this business is the same as the neighborhood, but they are registered and if you call 118 and ask for transportation service, they give you their phone number.
You’re guess is true, It can be removed by rivals or just by other users because it has a generic name like the name of the area. I’m not sure about the name on the map but also description in name could be one thing that resulted to removal.
I always suggested to add clear photos of places to be detected by system and other users.
Currently the best option for such a place as @MortenCopenhagen said, is to adding it again but with this photo and also more photos those represent the real location.
Unfortunately there are lots of spams about freight forwarding companies and system may easily detect them as spam. So a true company in this field should have most accurate and complete info to be detectable as a real place.
When i attempted to add it as a new place, the app said this place may already exist and through that i could gain access to the place and noticed it was reported as permanently closed, i reopened that first one again.
That’s good. I experienced this a lot and really like such a condition when you see a real point didn’t remove and just wrongly marked as closed. This cause old reviews/photos remain on the map.